Customer Support Agent, Dutch or Flemish Speaking

This is a fully remote position, open to applicants in Greece.

📋 Description

• Provide customer service to both existing and prospective clients.

• Manage incoming inquiries via calls, chats, and emails concerning: Payments, Invoices and reminders, Plan or contract modifications, Complaints, Retention, and more.

⛳️ Requirements

• A minimum of secondary school education or equivalent is required.

• Excellent communication skills in both Dutch and English, both written and verbal.

• At least 6 months of experience in customer service positions within a contact center environment.

• Proficient computer skills.

• Ability to communicate in a professional and enthusiastic manner.

• Solution-oriented mindset. Quick learner capable of processing information effectively.

• Self-motivated individual who thrives on challenges and focuses on customer satisfaction.

🏝️ Benefits

• A fulfilling experience abroad that contributes to your professional and personal development.

• Flexible working options, allowing for a combination of remote and office work (post KPI achievement).

• Comprehensive, paid training along with continuous support from your trainer and team leader.

• A friendly and encouraging workplace, offering opportunities for team bonding through social activities.

• Long-term career prospects with engaging challenges.

• Competitive remuneration.

• Additional perks including a fixed project bonus, performance bonus, and private health insurance.