This is a fully remote position, open to applicants in Ukraine.

📋 Description

• Engage with a high volume of live chats and emails.

• Deliver precise, dependable, and thorough information to customers.

• Follow communication protocols, guidelines, and policies.

• Assist other departments by interacting with customers and documenting inquiries.

• Handle complaints and provide suitable resolutions within set timelines.

⛳️ Requirements

• Proficiency in English at an Upper-intermediate level.

• A proactive mindset.

• Strong sense of responsibility and capability to work collaboratively.

• Resilience coupled with excellent communication skills.

• Enthusiasm for the customer service sector and willingness to work various shifts.

• A positive outlook towards gambling.

• Experience in customer support or sales is a plus.

🏝️ Benefits

• Freedom to choose your workplace: work remotely from anywhere around the globe.

• Flexibility: benefit from adaptable working hours that allow for a balance between personal and professional commitments while maintaining focus on achieving excellent results.

• Corporate English speaking club: enhance your English skills through regular practice and expert support.

• A Culture That Cares: flourish in a welcoming environment where a strong corporate culture fosters connections, drives innovation, and ensures you feel truly valued.

• Comfort Fuels Success: enjoy a comfortable work environment that inspires productivity and promotes professional development, equipping you with the tools and space needed to succeed.

• Accelerate Your Growth: take advantage of career development opportunities within a rapidly growing marketing company. As the organization expands, so will your professional journey.