Customer Service Representative

This is a fully remote position, open to applicants in Canada.

📋 Description

• Handle incoming calls regarding student inquiries

• Support families and schools involved in the scholarship program

• Address questions concerning scholarship applications and funding status

• Ensure inquiries are resolved and callers leave satisfied

• Confirm student registrations

⛳️ Requirements

• Outstanding verbal and written communication skills

• Strong ability to multitask

• Proficiency in English

• Motivated to solve problems and achieve objectives

• Knowledge of Microsoft Office applications

• Background in customer service

• Excellent wired internet connectivity

• Dependable, hard-wired internet service

• A quiet, distraction-free, and secure workspace

🏝️ Benefits

• Work from home / remote work

• All necessary equipment provided