This is a fully remote position, open to applicants in Germany.

📋 Description

• Oversee your expanding portfolio of clients.

• Assume direct responsibility for client relationships and their properties.

• Manage damage claims by receiving reports and engaging contractors.

• Oversee tenant management, including receiving and addressing inquiries.

• Facilitate new lettings.

• Process requests from property owners.

• Develop expertise in property management.

• Work accurately within the company's internal system and keep meticulous records of all processes.

• Maintain a customer-centric mindset in your actions and thinking.

• Note: No sales responsibilities involved.

⛳️ Requirements

• Excellent communication skills in German (fluent in both written and spoken forms).

• Proficient PC skills and competent use of the internet.

• Previous experience in telephone-based customer service and/or in the real estate sector is preferred.

• Career changers are encouraged to apply, provided they have a completed vocational qualification or degree.

• A strong eagerness to learn and a high level of commitment are essential.

🏝️ Benefits

• Fixed working hours from Monday to Friday, 8:00 a.m. to 5:00 p.m.

• Competitive fixed salary.

• Secure position with a permanent employment contract.

• Access to new technology – you will receive a new or refurbished laptop and necessary accessories.

• Buddy program – a designated contact person to assist you during your onboarding process.

• Supportive and friendly team environment.

• Opportunities for cross-functional collaboration and open communication.

• Direct interaction with department heads and managing directors.

• Flexible remote work option that allows you to work from anywhere and enhance your work-life balance.

• Excellent opportunities for development and career advancement.