This is a fully remote position, open to applicants in Utah.

📋 Description

• Handle both incoming and outgoing calls in a dynamic call center environment for clients' gym members.

• Provide accurate and timely responses to customer inquiries while adhering to established guidelines.

• Discuss options for upgrading, downgrading, or canceling memberships with customers.

• Modify billing and personal information as requested by customers.

• Record customer interactions using proprietary software.

⛳️ Requirements

• Must be able to commit to a fixed schedule, working a minimum of 20 hours per week (Monday through Friday).

• Maintain a positive attitude with outstanding communication skills.

• Be a team player with a desire to learn and develop professionally.

• Possess basic computer proficiency and typing abilities.

• Preferably have over a year of experience in a call center customer service setting.

• Availability to work from 10:30 am to 7 pm Mountain Time.

• Expected start date is 10/12/2026.

🏝️ Benefits

• Opportunities for bonuses.

• Comprehensive health insurance including medical, dental, life, and vision coverage.

• 401(k) plan with company matching contributions.

• Paid holidays.

• Paid vacation time.

• Complimentary VASA Fitness gym membership.

• Flexibility with work-from-home options.