This is a fully remote position, open to applicants in Brazil.

📋 Description

• Assist with financial analyses.

• Provide necessary information and documentation.

• Execute court injunctions and fulfill action obligations.

• Offer support to various partner departments within Ânima’s corporate structure, including Legal, Reclame Aqui, Customer Experience, Ombudsman, and Social Media.

⛳️ Requirements

• High school diploma with a commitment to pursuing a higher education degree.

• Experience in customer service, ideally in an online setting.

• Strong written communication abilities.

• Capability to manage conflicts and high-pressure situations with professionalism and empathy.

• Outstanding analytical skills and a comprehensive view to detect trends and suggest enhancements.

• Proficiency in Microsoft Office Suite.

🏝️ Benefits

• Tuition scholarships available.

• Opportunity to nominate two individuals for tuition scholarships.

• Well-being and Quality of Life Program.

• Access to TotalPass.

• Membership to Zenklub.

• Enrollment in ECOA – Ânima Corporate School, offering over 100 free self-paced courses.

• Additional day off for birthdays.

• Paid half-day leave on the birthday of an employee’s child up to 16 years old.

• People Value Program: gift cards for educators to commemorate significant life events, such as marriage, childbirth, or achieving a new degree or certification.

• Health insurance coverage.

• Dental insurance coverage.