Customer Service Agent

This is a fully remote position, open to applicants in India.

📋 Description

• Serve as the primary point of contact for learners through email or in-person interactions.

• Assist participants in selecting courses and provide support for their inquiries.

• Ensure learner satisfaction by delivering efficient, friendly, and solution-focused assistance.

• Manage various administrative responsibilities.

• Aid in facilitating smooth daily operations.

⛳️ Requirements

• Located in Chennai, Tamil Nadu, India.

• Strong customer service orientation and a genuine passion for engaging with adult learners.

• Proficient in English; knowledge of German is an advantage.

• Capable of professional communication via email, phone, or face-to-face.

• Proficient in PC usage and MS Office applications.

• Available to work from Monday to Saturday.

• Full-time commitment is required.

🏝️ Benefits

• The chance to influence an international project from the outset.

• Flexible remote work arrangements and a significant level of autonomy.

• Long-term partnership prospects with opportunities for personal and professional growth.

• A supportive and motivating international team environment.