Customer Service Advisor, Sales Agent

This is a fully remote position, open to applicants in Turkey.

📋 Description

• Deliver first-level inbound support to current customers

• Provide technical assistance to customers

• Offer product recommendations based on customer needs and optimize contracts

• Act as the initial point of contact for customer inquiries regarding products and services

• Address customer questions with confidence and empathy

• Cultivate strong relationships with customers

• Enhance customer satisfaction

• Deliver 100% inbound support for the German market on behalf of a prominent client

⛳️ Requirements

• Previous experience as a customer service advisor in technical support with a sales orientation

• Excellent German language proficiency (C1 level)

• Reliable internet connection through LAN

• A quiet home workspace

• Flexibility in work hours

• Willingness to work weekends, up to twice a month

• Strong sales abilities

🏝️ Benefits

• Permanent employment contract starting from day one

• Competitive compensation with opportunities for significant additional bonuses

• Comprehensive, fully paid on-site training in Alanya

• Full coverage of travel and accommodation expenses for the training

• Assistance from subject-matter experts, trainers, and coaches

• Premium technology package provided

• Opportunities for professional development and career growth through our internal personnel development department

• Working conditions that promote a healthy work-life balance

• Meal and internet allowances

• Private supplementary health insurance

• 100% remote work option available after training

• Compensatory days off for weekend work