Customer Sales Advisor – Customer Support Sales

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Engage with current customers who reach out with inquiries regarding products or services.

• Comprehend customer requirements.

• Address customer inquiries effectively.

• Present pertinent solutions that provide real value.

• Ensure that each interaction results in the appropriate customer outcome.

• Log into the virtual contact center at the beginning of every shift.

• Manage a consistent influx of incoming calls throughout the day.

• Foster relationships and deliver customer support.

• Complete training that includes eLearning, facilitator-led sessions, role-playing exercises, call monitoring, and call handling activities.

⛳️ Requirements

• Self-motivated and driven to achieve favorable customer outcomes within a sales context, compliant with FCA regulations.

• Empathetic and an active listener.

• Resilient and flexible.

• Inquisitive with a growth-oriented mindset.

• Effective communicator who conveys information clearly, transparently, and without technical jargon.

• Ambitious, innovative, and confident in working independently within a hybrid or remote environment.

• Applicants must reside in mainland UK.

• Subject to employment screening, referencing, credit evaluations, and criminal background checks.

• Current CV or resume required.

🏝️ Benefits

• Average additional earnings of £4,300.

• Option for remote work.

• Health Cash Plan.

• Instant discounts available.

• New credit-building tool.

• Salary Finance Loans offered.

• Electric vehicle leasing options.

• Long service awards provided.

• Opportunities for personal and professional development.

• Internal mobility programs that offer networking possibilities.

• Leadership development initiatives.

• Comprehensive training through eLearning, facilitator-led sessions, role-playing, call monitoring, and call handling practices.

• Delivery and setup of IT equipment included.