Customer Care Rockstar, Dutch

This is a fully remote position, open to applicants in Bulgaria.

📋 Description

• Respond to customer inquiries via phone, chat, and/or email

• Address issues and foster positive experiences for each customer

• Adhere to the brand's guidelines and quality standards during all interactions

• Record and update customer interactions in the appropriate systems

• Collaborate with the team to enhance the service offered

⛳️ Requirements

• Proficient in Dutch

• B2 level in English

• Interest in the latest technology

• Experience is advantageous

• Excellent communication abilities

• Strong sense of empathy

🏝️ Benefits

• Performance Bonus: up to 10% of gross salary after 3 months, contingent on KPIs

• Meal Allowance - €80-100 based on the number of days worked in the month

• Health Insurance via Generali

• Multisport and/or Coolfit cards

• Access to a Learning Platform