Customer Care Representative – Temp

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Provide customer support by addressing service inquiries related to company products and features.

• Communicate with clients about subscription renewals, service activations, and potential upselling opportunities.

• Accurately process sales orders and payments.

• Maintain and update client accounts within database management systems.

• Resolve technical issues related to service operations.

• Assist customers utilizing Trimble's cutting-edge technology solutions.

⛳️ Requirements

• Established customer-centric approach with a friendly, approachable, and engaging communication style.

• Proficiency in both English and Spanish.

• Experience with database management systems.

• Proven capability as a quick learner and cooperative team member.

• Willingness to work some weekends and occasionally on holidays.

• Background in technical troubleshooting or customer support is advantageous.

• A Bachelor’s degree in a relevant field is a plus.

• Prior experience supporting tech or software solutions in a dynamic environment is a bonus.

🏝️ Benefits

• Position offered under CLT contract (Temporary).

• Compensation in Brazilian Reais (Local Currency).

• Collaborative and supportive team atmosphere.

• Opportunity to develop valuable skills in client relations and database management.

• Involvement in projects that have a meaningful positive impact in the real world.

• Chance to cultivate a career and contribute to collective growth.

• Local teams are empowered to devise impactful strategies.