Custody Operations Specialist

This is a fully remote position, open to applicants in Malaysia.

📋 Description

• Review and document cash and in-kind asset transfers in the trust accounting system.

• Collaborate with sub-custodians to finalize trades from the booking stage to settlement for mutual funds, stable value funds, and ETFs.

• Conduct reconciliations of invested assets and cash activity between the trust accounting system and sub-custodian by established deadlines.

• Partner with Implementation Managers and Investment teams to transition new and conversion-qualified plans onto the client's platform.

• Work with receiving record keepers to liquidate and transfer plan assets from the client's platform.

• Update, maintain, and review client information within CRM systems.

• Ensure effective collaboration with all internal teams to meet expected timelines.

• Assist in the development and upkeep of written operating procedures related to assigned responsibilities.

⛳️ Requirements

• You are optimistic, adaptable, innovative, team-oriented, results-driven, and capable of effectively collaborating with both internal and external stakeholders.

• Have a solid understanding of how mutual funds, stable value funds, and ETFs trade and settle.

• Exhibit a strong aptitude for numbers and a comprehension of cash and traditional securities reconciliations.

• Show a passion for learning, creating, and quickly iterating.

• Be proactive and analytical, able to solve problems and propose solutions.

• Demonstrate a high level of organization and reliability.

• Possess the ability to prioritize tasks and manage client expectations.

• Experience with collaboration, project management, and CRM tools such as Google Workspace, Slack, Salesforce, Zendesk, and Jira.

• General knowledge of ERISA rules and requirements, with experience in one or more compliance/record-keeping systems (e.g., SunGard Relius, ASC, FIS).

• Availability during US Eastern Time (7:30 am - 4:30 pm).

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health benefits including medical, dental, and vision.

• Generous paid time off and holiday leave.

• Opportunities for professional development and career growth.

• Flexible working arrangements and supportive company culture.