CRM Campaign Assistant

This is a fully remote position, open to applicants in France.

📋 Description

• Support the execution of the seasonal contact strategy for the European market

• Launch commercial and customer engagement initiatives through email, SMS, and push notifications

• Collaborate with the digital and retail marketing teams to establish targeting and customer journey configurations

• Create communication materials and manage briefs as well as debriefs with creative and translation agencies

• Set up campaigns in Dartagnan and Selligent, including workflows, HTML integration, proofing, and validation processes

• Conduct benchmarking studies and offer actionable recommendations

• Monitor, analyze, and enhance CRM campaigns for optimal performance

• Compile weekly, monthly, and semiannual reviews of CRM performance

• Establish A/B tests and provide suggestions for enhancements

• Generate CRM KPI reports and engage in training sessions for field teams

• Assist in the rollout and execution of the loyalty program

⛳️ Requirements

• Currently enrolled in a business school or a specialized institution focusing on CRM and Information Systems Management, or equivalent

• Looking for a final-year internship opportunity

• Proficient in computer skills

• Exceptional writing and analytical skills

• Possess a creative eye

• Demonstrate a customer-centric and service-oriented attitude

• Strong interpersonal skills, meticulous attention to detail, and ability to prioritize tasks effectively

• Initial experience in CRM is preferred

• Familiarity with Dartagnan, Selligent, or similar platforms is a plus

• Proficient in Excel and PowerPoint

🏝️ Benefits

• Six-month internship commencing in January 2027

• Supportive and diverse work environment

• Chance to participate in training programs for field teams