Credit & Collections Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Maintain accurate and up-to-date Accounts Receivable positions for designated accounts through effective collections, credit management, research, and analysis.

• Set and uphold suitable credit limits by evaluating DSO and utilizing external credit risk management tools and reports.

• Foster interdepartmental relationships to facilitate swift resolutions to invoicing issues.

• Ensure timely payments from assigned accounts via consistent communication through phone, email, and written correspondence.

• Initiate efforts for customer retention through daily interactions.

• Formulate strategies to encourage on-time payments and avoid credit hold status.

• Support audit processes and conduct bad debt analysis.

• Oversee all accounts within the assigned territory and enhance them into high cash-generating areas.

• Engage in activities related to customer credit, collections, invoicing, and dispute resolution.

⛳️ Requirements

• Bachelor’s Degree or equivalent work experience is mandatory.

• Preferred: Over 3 years of experience in collections.

• Exceptional communication, attention to detail, and organizational abilities.

• Proficient in Microsoft Excel.

• Experience with SAP is advantageous.

• Familiarity with Salesforce is a plus.

• Knowledge of GetPaid is beneficial.

• Capable of sitting for 75-100% of the applicable work time.

• Must be able to use hands and fingers to feel and manipulate items, including keyboards, up to 100% of the applicable work time.

• Ability to stand, talk, and hear for 75% of applicable work time.

• Capable of lifting and carrying up to ten pounds for up to 20% of applicable work time.

• Close Vision: ability to see clearly at a distance of twenty inches or less.

• Occasional travel (up to 5%) may be necessary depending on business needs.

• Compliance with applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, ISO 13485 standards, and all other relevant laws, regulations, and standards is required.

• Successful candidates must adhere to applicable COVID-19 vaccination mandates or obtain a legally required accommodation or exemption, where enforceable.

• Successful candidates must be prepared to undergo periodic COVID-19 testing and wear a face covering indoors as mandated.

🏝️ Benefits

• $10,000.00 KPI Bonus

• Medical, Dental, Vision coverage

• Life Insurance

• 401k plan

• Paid Time Off

• Flexible working environment

• Reasonable accommodations during the application and selection process