CPI Systems Analyst I

This is a fully remote position, open to applicants in Florida, +1 more state.

📋 Description

• Assist in the planning, design, implementation, maintenance, and optimization of information technology applications.

• Focus on Outreach Laboratory Interfacing and Maintenance.

• Resolve Beaker/LIS-related incidents and conduct workflow analysis.

• Oversee and rectify interface errors.

• Execute low-complexity Beaker/LIS build tasks.

• Support, maintain, and enhance the Atlas system for external clients.

• Facilitate client onboarding and connectivity initiatives.

• Conduct submitter build activities and coordinate testing builds.

• Validate and test Beaker updates through the TDMS request process.

• Carry out upgrade testing.

• Implement new client interfaces and integrations.

• Act as a primary point of contact for client users, technical teams, analysts, and LIS/EMR vendors.

• Provide operational support, troubleshooting, training, and guidance on system functionality and workflows.

• Collaborate with system users and IT professionals on application evaluation, design, implementation, optimization, and preventive maintenance.

• Collect, validate, and translate technology requirements into design and development specifications.

• Manage Beaker/LIS-related products.

• Analyze, design, and construct workflows for Beaker/LIS users.

• Diagnose system issues, identify root causes, resolve problems, or escalate them as needed.

• Assume on-call responsibilities as necessary.

• Provide end-user support for Epic Beaker issues, concentrating on pre-analytical, phlebotomy, and patient-facing laboratory workflows.

• Develop and maintain laboratory records in Epic.

• Assist with laboratory billing processes.

• Participate in analyst team and laboratory SME meetings.

• Offer ongoing project support.

• Perform additional duties as assigned.

⛳️ Requirements

• Associate's Degree in Information Technology, Computer Science, or a related field, along with two years of experience in the implementation, support, and management of computer-based information systems, preferably in a healthcare or lab environment.

• Two years of clinical experience in a position utilizing Epic, Beaker, or LIS systems.

• Bachelor's Degree and one year of relevant experience.

• High School Diploma/GED with four years of clinical experience in implementation, support, and management of computer-based information systems, preferably in a healthcare or lab environment.

• ITIL Foundations certification is required within six months of the position start date for Information Technology Division caregivers.

• Ability to work in a stationary position for extended durations.

• Willingness to travel throughout the hospital system.

• Proficiency in operating a computer and other office equipment.

• Strong communication skills to exchange accurate information.

• Compliance with required personal protective equipment protocols.

• Adherence to drug testing and influenza prevention program requirements.

• Preferred: experience in a medically-related licensed field or related technical certification.

• Preferred: certification/proficiency in Epic applications.

• Preferred: Beaker certification/proficiency or certification in another Laboratory Informatics System.

• Preferred: familiarity with clinical systems.

• Preferred: knowledge of laboratory workflows.

• Preferred: practical experience in pathology and lab medicine.

🏝️ Benefits

• Full-time employment.

• Day shift schedule from 8:00 a.m. to 5:00 p.m.

• Remote work options for caregivers residing in Ohio or Florida.

• Equal opportunity employment.

• Drug-free workplace.

• Annual influenza vaccination program or approved exemption.