CPI Systems Analyst I

This is a fully remote position, open to applicants in Florida, +1 more state.

📋 Description

• Assist with information technology applications through planning, design, implementation, maintenance, and optimization.

• Focus on outreach laboratory interfacing and maintenance tasks.

• Diagnose and troubleshoot Beaker/LIS-related issues to identify root causes.

• Conduct workflow analysis and oversee the monitoring and resolution of interface errors.

• Complete tasks related to low-complexity Beaker/LIS builds.

• Support and enhance Beaker workflows while implementing changes, improvements, and regulatory requirements in the laboratory.

• Maintain submitter records for the outreach operations of Cleveland Clinic Laboratories.

• Contribute to annual Epic upgrades, Nova Note reviews, billing initiatives, Rover support, and the integration of external systems.

• Assist in project documentation, task planning, and communication efforts.

• Evaluate, plan, design, implement, and ensure continuous optimization and preventative maintenance for Beaker/LIS applications.

• Convert technology requirements into design and development specifications while providing product management.

• Analyze, design, and create workflows for Beaker/LIS users.

• Assume on-call responsibilities as necessary.

• Offer end-user support for Epic Beaker issues, particularly concerning pre-analytical, phlebotomy, and patient-facing laboratory workflows.

• Build and manage laboratory records within Epic.

• Support the laboratory billing processes.

• Engage in meetings with analyst teams and laboratory subject matter experts.

• Provide ongoing project support and undertake additional assigned tasks.

⛳️ Requirements

• Associate's Degree in Information Technology, Computer Science, or a related field with two years of experience in the implementation, support, and management of computer-based information systems, preferably in a healthcare or laboratory environment; OR two years of clinical experience using Epic, Beaker, or LIS systems.

• Bachelor's Degree with one year of relevant experience.

• High School Diploma/GED with four years of clinical or implementation, support, and management experience in computer-based information systems, ideally in a healthcare or lab setting.

• ITIL Foundations certification is required within six months of starting the position for Information Technology Division caregivers.

• Preferred: experience in nursing, respiratory, laboratory, or related technical certification fields.

• Preferred: certification or proficiency in one or more Epic applications.

• Preferred: Beaker certification/proficiency or other Laboratory Informatics System certification.

• Preferred: familiarity with clinical systems.

• Preferred: knowledge of laboratory workflows.

• Preferred: practical experience in pathology and laboratory medicine.

• Ability to perform stationary work for extended periods.

• Ability to travel throughout the hospital system.

• Ability to operate computers and office equipment.

• Ability to communicate and exchange accurate information effectively.

• Compliance with controlled-substance testing and annual influenza prevention requirements.

🏝️ Benefits

• Support and appreciation while developing a fulfilling career.

• Equal employment opportunity for all candidates.

• Drug-free work environment.

• Annual influenza vaccination program or approved exemption available.