Corporate Operations Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Coordinate and manage responses to TSA audits and inspection requests, acting as the TSA Alternate Security Coordinator.

• Process and monitor customer update requests for TSA / Known Shipper records.

• Oversee KSMS reports through thorough review, reconciliation, and follow-up actions.

• Address audits and information requests from government agencies.

• Conduct Denied Party Screening and resolve/document CW / WT holds.

• Assist in the oversight of ICAT’s Denied Party Screening program, escalating potential matches to Compliance.

• Prepare and assess daily audit reports that encompass commodities, sanctioned countries, Puerto Rico, FMC, and CTPAT Ocean Container checklists.

• Execute daily shipment audits for ITAR, Dangerous Goods, and AES compliance.

• Audit around 20% of transactions while ensuring coverage and timely execution as transaction volume and company size grow.

• Document findings, inform stations of exceptions, and monitor corrective actions until completion.

• Generate daily, weekly, and monthly compliance reports and trend summaries for management review.

• Conduct control checks and assist in station compliance audits.

• Train station and operations personnel on EEI filing and provide assistance for EEI and ACE portal inquiries.

• Aid in the development, documentation, and maintenance of IOPs and the ICAT Operating Manual for auditing, screening, and filing processes.

• Support the documentation and tracking of compliance training.

• Facilitate vendor vetting and onboarding, including screening and gathering necessary compliance documentation.

• Conduct annual vendor assessments and maintain precise vendor records in the TMS.

• Assist with escalated vendor concerns.

• Respond to compliance and operational inquiries from stations and agencies.

• Support customer satisfaction, operational efficiency, growth, and profitability objectives.

• Perform additional duties as assigned.

⛳️ Requirements

• Bachelor’s degree in business, supply chain, logistics, transportation, or a related field preferred; a high school diploma with equivalent relevant experience is acceptable.

• 3+ years of experience in transportation, freight forwarding, customs brokerage, or compliance.

• Knowledge of export and security regulations, including EEI/AES filing, ITAR, Dangerous Goods, TSA security programs (Known Shipper), CTPAT, and FMC requirements.

• Understanding of Denied Party Screening and sanctions/embargo requirements.

• Proficiency with CargoWise, ACE, and TMS; experience with other customs brokerage systems is a plus.

• Experience in training or mentoring others is preferred.

• Intermediate proficiency with Microsoft Office products.

• Ability to effectively plan and prioritize implementation tasks.

• Demonstrated analytical and problem-solving skills in a time-sensitive logistics environment.

• Capability to meet deadlines and exhibit superior time management skills.

• Ability to handle multiple tasks in a fast-paced work environment with a strong focus on detail.

• Excellent communication and listening abilities.

• Proficient in interacting successfully across diverse settings and with a broad workforce.

• Experience working in a client-centric environment.

• Flexibility to adapt as priorities change.

• Consistent follow-up and follow-through on tasks.

• Highly motivated team player with a positive and outgoing work attitude.

• High personal integrity.

• Ability to align with ICAT’s core values.

• Clear and effective oral communication skills.

• Ability to sit for extended periods and occasionally stoop, climb, or squat.

🏝️ Benefits

• Flexible work approach to accommodate client needs and project support requirements.

• Opportunity to contribute to growth and profitability objectives.

• Up to 10% travel involved.