Coordinator, Radiology Operations

This is a fully remote position, open to applicants in Texas.

📋 Description

• Acts as the main point of contact between radiologists, referring physicians, hospital clinical teams, and support departments.

• Oversees both inbound and outbound communications, including managing physician calls and facilitating discussions related to imaging studies and their results.

• Confirms provider identities and aids in the communication of critical imaging results.

• Prepares imaging examinations for radiologist review by collecting prior studies, clinical documentation, and other pertinent materials.

• Monitors worklists and coordinates workflow assignments to ensure efficient study turnaround times and balanced workloads.

• Aids in patient throughput and scheduling tasks.

• Navigates and troubleshoots radiology information systems, including PACS, RIS, and voice recognition software.

• Inputs, tracks, and follows up on service requests and technical support tickets.

• Maintains precise records and documentation.

• Supports quality, compliance, and patient safety initiatives.

• Collaborates with physicians, hospital staff, and leadership to address operational challenges and enhance workflow processes.

• Coordinates communication among radiologists, referring providers, technologists, nursing staff, and hospital departments.

• Facilitates prompt resolution of imaging workflow issues that impact interpretation and report turnaround times.

• Assists with radiology operations reporting, documentation, and service metrics.

• Provides customer service assistance to internal and external stakeholders regarding radiology services.

• Performs other job-related duties as assigned.

⛳️ Requirements

• High School diploma or GED.

• Two years of relevant experience.

• Preferred experience in healthcare operations, radiology, medical office administration, call center operations, or hospital-based patient services.

• Preferred working knowledge of PACS, RIS, EMR systems, and Microsoft Office applications.

• Strong communication, organizational, problem-solving, and customer service abilities.

• Capability to multitask in a fast-paced healthcare setting while maintaining accuracy and professionalism.

• Preferred knowledge of healthcare privacy, compliance, and patient safety standards.

• Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

• This position is not eligible for visa sponsorship.

🏝️ Benefits

• Competitive salary and benefits package.

• Opportunities for professional development and training.

• Supportive work environment with a focus on collaboration.