Coordinator II, Client Services

atAdvarraRemoteUS flagUnited StatesFull-timeClient ServicesJuniorMid-level$54k – $89.2k/year

Posted 1 day ago

This is a fully remote position, open to applicants in United States.

πŸ“‹ Description

β€’ Act as the primary Sponsor, CRO, and PI site liaison for designated studies

β€’ Provide assistance on additional studies as required and serve as the main point of contact for assigned submissions

β€’ Perform an administrative review of protocol/site submissions and accompanying documentation

β€’ Exhibit a comprehensive understanding of various types of protocol and site submissions

β€’ Record and implement client-specific customizations

β€’ Manage change requests for approved protocols

β€’ Oversee vendor relationships and documentation for translations in foreign languages

β€’ Ensure precision and meticulousness in all tasks

β€’ Collaborate with the quality assurance team to reduce errors

β€’ Address customer inquiries within 24 hours of receiving emails or voicemails

β€’ Raise any customer or timeline issues to management


⛳️ Requirements

β€’ A minimum of two (2) years of experience in an IRB or clinical research environment applying regulations to safeguard human subjects

β€’ Intermediate proficiency in computer skills

β€’ Skilled in using MS Office Suite, particularly Word and Outlook

β€’ Capability to effectively operate a proprietary system

β€’ Possession of Certified IRB Professional (CIP) status or the ability to obtain CIP within one (1) year of becoming eligible

β€’ Capacity to sit or stand for extended durations at a stationary workstation

β€’ Ability to frequently lift, carry, and move objects weighing up to 10 lbs.

β€’ Competence in learning and understanding basic instructions

β€’ Strong focus and attention to assigned tasks and responsibilities

β€’ Proficient in verbal communication, active listening, comprehension, and responding


🏝️ Benefits

β€’ Eligibility for variable bonuses

β€’ Health insurance coverage

β€’ Paid holidays

β€’ Reasonable accommodations for applicants with disabilities

β€’ A workplace culture that values inclusivity and collaboration

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