
Coordinator II, Client Services
Posted 1 day ago

Posted 1 day ago
This is a fully remote position, open to applicants in United States.
β’ Act as the primary Sponsor, CRO, and PI site liaison for designated studies
β’ Provide assistance on additional studies as required and serve as the main point of contact for assigned submissions
β’ Perform an administrative review of protocol/site submissions and accompanying documentation
β’ Exhibit a comprehensive understanding of various types of protocol and site submissions
β’ Record and implement client-specific customizations
β’ Manage change requests for approved protocols
β’ Oversee vendor relationships and documentation for translations in foreign languages
β’ Ensure precision and meticulousness in all tasks
β’ Collaborate with the quality assurance team to reduce errors
β’ Address customer inquiries within 24 hours of receiving emails or voicemails
β’ Raise any customer or timeline issues to management
β’ A minimum of two (2) years of experience in an IRB or clinical research environment applying regulations to safeguard human subjects
β’ Intermediate proficiency in computer skills
β’ Skilled in using MS Office Suite, particularly Word and Outlook
β’ Capability to effectively operate a proprietary system
β’ Possession of Certified IRB Professional (CIP) status or the ability to obtain CIP within one (1) year of becoming eligible
β’ Capacity to sit or stand for extended durations at a stationary workstation
β’ Ability to frequently lift, carry, and move objects weighing up to 10 lbs.
β’ Competence in learning and understanding basic instructions
β’ Strong focus and attention to assigned tasks and responsibilities
β’ Proficient in verbal communication, active listening, comprehension, and responding
β’ Eligibility for variable bonuses
β’ Health insurance coverage
β’ Paid holidays
β’ Reasonable accommodations for applicants with disabilities
β’ A workplace culture that values inclusivity and collaboration
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