Contract Network Operations Associate

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the provider roster and demographic information, which includes addresses, TINs, NPIs, specialties, additions, and terminations.

• Input and revise provider details in both internal systems and partner databases.

• Ensure the accuracy of provider data through quality assurance processes.

• Process applications from providers wishing to become part of the Sana Network.

• Gather W-9 forms, provider rosters, and credentialing details.

• Draft agreements using standard contract templates.

• Accurately transfer data to both internal and external databases.

• Identify recurring challenges and propose enhancements to provider contracting processes and technology.

• Audit and sustain provider-facing documentation, internal resources, and contract templates.

• Monitor contract statuses and documentation to ensure all agreements are completed, signed, and easily accessible.

• Serve as the initial point of contact for provider inquiries.

• Assist the Network Operations team with entry-level contracting tasks.

⛳️ Requirements

• 1–2+ years of experience in administrative roles, data entry, customer service, or provider relations.

• Preferred experience in healthcare settings (provider offices, credentialing, provider enrollment, managed care, insurance, etc.).

• Familiarity with provider data (NPI, TIN, taxonomy) and basic payer contract terms is an advantage.

• Exceptional communication skills.

• Values-driven and enthusiastic about enhancing healthcare for individuals and business owners.

• Capable of managing high-volume workloads in a fast-paced environment.

• Able to work both independently and collaboratively.

• Detail-oriented with data accuracy; comfortable with repetitive, high-volume data entry tasks.

• Quick learner and self-motivated; capable of managing a queue with minimal supervision after training.

• Adaptable to change and willing to work beyond traditional job descriptions.

• Proficient in using modern web applications.

• Skilled in Google Sheets or Excel.

• Available for full-time work, 40 hours per week during standard business hours.

• Candidates from Eastern, Central, Mountain, or Pacific time zones are welcome.

• Must be based in the U.S.

🏝️ Benefits

• No employee benefits provided by Sana; this is a contract position.

• Potential for contract extension based on business requirements.