Contract Administrator – Latin America

This is a fully remote position, open to applicants in Argentina, +19 more countries.

📋 Description

• Address customer inquiries regarding compliance filings, payment procedures, and platform navigation via email and chat.

• Assist new users during the onboarding process and help them familiarize themselves with the platform.

• Keep an eye on filing deadlines, task milestones, and client engagement to ensure workflows remain on schedule.

• Follow up with clients to gather missing information and ensure timely completion of filings.

• Monitor payment activities and coordinate necessary follow-ups with the team.

• Maintain precise records of client communications, activities, and status updates in internal systems.

• Efficiently resolve routine administrative and operational issues independently.

• Deliver friendly and professional support that enhances client confidence and satisfaction.

• Spot opportunities for process improvements and enhancing the client experience.

⛳️ Requirements

• Proficient in written and spoken English; knowledge of Spanish or Portuguese is advantageous.

• Preferred experience in administrative support, client services, or operations.

• Ability to work remotely and manage responsibilities autonomously.

• Highly organized and detail-oriented, capable of juggling multiple tasks and deadlines.

• Excellent written communication and interpersonal skills.

• Comfortable with software systems and quick to learn new tools.

• Reliable internet connection and a professional remote work setup.

• Candidates must reside in Latin America or the Caribbean.

• Core working hours should align with U.S. Eastern or Central time zones.

• Only resumes submitted in English will be reviewed.

🏝️ Benefits

• Remote work arrangement.

• Full-time employment.

• Opportunity to begin or advance your career with a dynamic, rapidly growing company.

• Professional growth, autonomy, and the ability to make an impact.

• Supportive team environment.

• Meaningful opportunities with U.S. companies.