Content Team Lead

This is a fully remote position, open to applicants in Spain, +2 more countries.

📋 Description

• Oversee the complete tutorial production pipeline, including team management, scheduling, and throughput.

• Establish and take ownership of quarterly tutorial objectives and key results (OKRs).

• Organize team capacity in alignment with the production calendar and ensure timely delivery.

• Monitor throughput, pinpoint bottlenecks, and address issues proactively to prevent escalation.

• Define and document quality standards for both human-written and AI-generated tutorials.

• Supervise, nurture, and provide consistent performance feedback to writers and editors.

• Recognize skill gaps through hiring, onboarding, and employee development initiatives.

• Cultivate a self-reliant team capable of making independent decisions.

• Work in close collaboration with the SEO team.

• Report directly to the Head of Content.

⛳️ Requirements

• Proven experience in managing high-volume content production while adhering to a schedule.

• Capability to define, document, and uphold writing quality standards.

• Background in developing individual contributors and enhancing their performance.

• A proactive approach to problem-solving.

• Proficiency in data interpretation; able to track output, recognize trends, and utilize data for decision-making.

• Experience in managing, hiring, onboarding, and developing writers and editors is essential as outlined by the role's responsibilities.

• Ability to collaborate effectively with SEO, content production, and AI-generated content workflows.

🏝️ Benefits

• Unlimited learning opportunities, including access to Reforge and CoachHub.

• Participation in global conferences.

• A culture that encourages feedback.

• Access to digital libraries and industry-leading subscriptions.

• Opportunities for internal mobility.

• Budget for home office setup.

• Flexible working schedule.

• Company-provided sick leave.

• 20 days of paid suspension leave.

• Subscriptions to Headspace.

• Recharge leave.

• Wellbeing-focused events.

• Company events such as Town Hall, Meet the Client initiatives, team-building activities, and workations.

• Milestone gifts for weddings, new parenthood, and graduations.