Content Production Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Upload, format, and publish articles, images, videos, and various digital content through CMS platforms.

• Coordinate and schedule the publication of content according to established deadlines and priorities.

• Update, correct, and edit published materials based on requests from the Editorial and internal teams.

• Ensure that content is consistently formatted, tagged, and presented across all websites.

• Implement basic SEO practices, including title tags, meta descriptions, headings, image alt text, and internal linking.

• Conduct pre- and post-publication quality checks for formatting errors, broken links, missing images, and incorrect information.

• Review and rectify publishing issues to uphold content accuracy and minimize revisions.

• Manage and prioritize publishing requests using ClickUp.

• Balance multiple requests and adjust priorities for urgent updates or changing deadlines.

• Communicate with Editorial and internal teams to clarify requests, resolve issues, and flag any delays.

• Collaborate with cross-functional teams on content publishing workflows.

• Troubleshoot routine CMS and formatting issues, escalating complex problems as necessary.

• Participate in CMS testing and provide feedback on website updates, interface changes, and publishing functionality.

• Identify opportunities to enhance publishing accuracy, efficiency, and workflows.

⛳️ Requirements

• 1–2 years of experience working with content management systems (CMS), such as WordPress or headless CMS platforms.

• Experience in uploading, formatting, publishing, or maintaining digital content.

• Familiarity with basic SEO practices, including metadata, headings, image alt text, and internal linking.

• Strong attention to detail and a commitment to accuracy.

• Excellent organizational and time-management skills.

• Exceptional written and verbal communication abilities.

• Capacity to perform repetitive, detail-oriented tasks while maintaining consistent quality and productivity.

• Ability to troubleshoot routine content or CMS issues, adhere to established processes, and escalate concerns as appropriate.

• Willingness to learn new CMS platforms, accept feedback, and adjust to evolving workflows and priorities.

• Familiarity with ClickUp or similar task management tools is an advantage.

• Must possess a functional laptop/PC, internet connection, and a backup connection.

• An agile professional who thrives in a fast-paced environment and adapts strategies to meet business needs.

• Must be authorized to work in the Philippines at the time of hire and maintain work authorization throughout employment.

• Pre-employment screening is required.

🏝️ Benefits

• Mentorship programs, leadership academies, and opportunities to influence company culture and DEI initiatives.

• Flex Fridays.

• Remote-first culture; the option to work from home.

• 14 days of annual paid time off, in addition to regular Philippine government-declared holidays.

• 5 additional paid days after one year of employment.

• Philippine statutory benefits: SSS, PhilHealth, and HDMF.

• Corporate HMO Plan for all full-time PH employees after completing two months of tenure.

• Monthly rice subsidy.

• Access to the Headspace app.

• Bonus for participating in the Speaker Series.