Content Communications Manager

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Create and refine blogs, impact narratives, video scripts, social media content, and various communication materials.

• Tailor messaging, tone, and structure to suit diverse audiences and formats.

• Conduct research on topics and interview relevant participants and experts.

• Confirm facts, quotations, and impact claims against source materials for accuracy.

• Accurately and respectfully represent individuals and their experiences.

• Provide content ready for editorial assessment while adhering to brand, style, accessibility, and approval standards.

• Produce creative briefs and scripts.

• Offer clear direction and actionable feedback to video producers, photographers, and designers.

• Develop a comprehensive understanding of Empowerment programs, audiences, milestones, and communication needs.

• Facilitate working meetings and convert requests into actionable communication strategies.

• Counsel colleagues on objectives, target audiences, formats, and timelines.

• Link Empowerment narratives with the organization’s broader initiatives in connectivity, advocacy, safety, and community engagement.

• Identify storytelling opportunities and support integrated campaigns and program launches.

• Organize and plan assigned tasks from brief to delivery, including responsibilities, dependencies, deadlines, and review phases.

• Sustain the editorial calendar and project-tracking systems.

• Collaborate with design, social media, email, web, media, and community engagement teams.

• Make routine content and delivery decisions based on established priorities.

• Monitor organizational developments and identify opportunities for collaboration across teams.

• Evaluate content performance in partnership with measurement colleagues and leverage audience insights to enhance future communications.

• Investigate storytelling practices and propose effective methods.

⛳️ Requirements

• Minimum of six years of relevant experience in communications, journalism, or content creation.

• Extensive hands-on writing experience along with advising internal stakeholders.

• A bachelor’s degree or equivalent combination of education and relevant professional experience.

• Outstanding and demonstrable English writing and editing abilities.

• A portfolio showcasing clear, accurate, and audience-focused content across various formats.

• Strong editorial judgment, including skills in interviewing, fact-checking, accurate quotation, and attribution.

• Capability to articulate complex programs or technical subjects in easily understandable language.

• Experience in developing creative briefs and creating or directing video scripts.

• Proven experience collaborating with video producers, photographers, and designers.

• Ability to lead effective meetings and provide evidence-based recommendations.

• Skill in diplomatically discussing competing needs and fostering constructive working relationships.

• Strong planning skills and follow-through capabilities.

• Ability to coordinate with specialists and recognize when broader guidance or decisions are necessary.

• Curiosity, initiative, and willingness to learn about the organization’s work and integrate feedback.

• Capacity to collaborate across diverse cultures, teams, and time zones.

• Proficiency in communicating accurately, sensitively, and using inclusive language.

• Commitment to promoting an Internet accessible to all.

• Preferred: experience in a nonprofit or international organization.

• Preferred: experience utilizing content performance insights to enhance communications.

• Preferred: communications experience related to Internet issues, technology, digital inclusion, or the technical community.

🏝️ Benefits

• Generous paid time off and paid public holidays.

• Benefits aligned with local in-country guidelines.

• Paid time off for community volunteer work.

• Annual company contribution toward professional development or higher education.

• Flexible work-from-home arrangements.

• Competitive compensation and benefits package based on qualifications and local market data.

• Global team culture that emphasizes collaboration, inclusion, respect, and passion for people.