Consultant, Power BI, Customer Success

This is a fully remote position, open to applicants in Germany.

📋 Description

• Oversee customer relationships from the initiation phase to contract renewal.

• Comprehend customer objectives and metrics, documenting insights in ClickUp.

• Ensure visibility of changes in customer metrics.

• Facilitate quarterly strategy and roadmap discussions with clients.

• Proactively initiate contract renewals in a timely manner.

• Create follow-up projects based on customer roadmaps.

• Decompose and prioritize tasks in ClickUp.

• Adhere to deadlines while coordinating developers and freelancers.

• Provide functional leadership to Power BI developers.

• Raise concerns early in cases of dissatisfaction, budget risks, or potential churn.

• Manage approximately 10 to 12 customer accounts.

⛳️ Requirements

• Independently lead customer discussions.

• Possess an understanding of business and financial metrics, confidently communicating with CFOs at an equivalent level.

• Ability to read and interpret Power BI reports.

• Consistently meet deadlines.

• Ideally, have a foundational knowledge of DAX and data modeling, or experience in consulting.

• Willingness to engage in sales conversations.

• Take ownership of customer relationships and outcomes—not solely dashboards.

🏝️ Benefits

• Permanent employment contract.

• 30 days of annual leave.

• Remote-first approach, available throughout Germany.

• Option to work remotely from abroad for up to 100 days per year (in the EU, Thailand, Brazil, and other locations upon request).

• Three fully paid team workations annually.

• Fully equipped Mac or Windows computer provided.

• Subsidized Deutschlandticket.

• Company bicycle available through salary conversion.

• Access to corporate benefits.

• Uncapped commissions based on customer accounts.

• Annual bonus linked to personal performance goals.

• Direct collaboration with the Managing Director.