Consultant – Enterprise Change & Transformation

This is a fully remote position, open to applicants in India.

📋 Description

• Assist in designing and implementing client Centers of Excellence for change, encompassing governance, playbooks, and role definitions.

• Guide line managers in leading their teams through continuous and overlapping transitions.

• Create scalable, self-service change playbooks, toolkits, and templates.

• Utilize OCM theories and models, such as Prosci and ADKAR, to formulate and execute assessments and plans.

• Evaluate change impacts across processes, systems, culture, and personnel.

• Support digital transformation roadmaps and oversee specified workstreams.

• Offer change management advice to project teams and business partners.

• Design and monitor outcome-based metrics, measures of behavioral adoption, productivity metrics, and business KPIs.

• Leverage data and analytics to illustrate behavioral changes and pinpoint stalled adoption.

• Establish mechanisms for stakeholder feedback and suggest evidence-based strategy modifications.

• Monitor KPIs, surveys, and reports that measure business value realization post-go-live.

• Construct basic financial and business-case components, including cost/benefit, ROI, and TCO inputs.

• Employ enterprise AI tools for stakeholder communications, sentiment analysis, and change-impact mapping.

• Manage assigned deliverables and assist with enterprise change and digital transformation initiatives.

• Facilitate communication among stakeholder groups, including senior leadership, and lead meetings and presentations.

• Organize sub-problems within workstreams into analytical work plans and develop initial hypotheses.

• Acquire a working knowledge of project economics.

• Provide informal coaching to Associates.

• Contribute to practice-building initiatives through reusable playbooks, frameworks, and case studies.

• Take ownership of research and analysis for a thought-leadership workstream.

• Identify follow-on opportunities and assist in 1–2 proposals or pursuits annually.

• Act as the primary client contact for analyst- and manager-level stakeholders and manage discrete deliverables or workstreams with minimal supervision.

⛳️ Requirements

• Robust understanding of change management principles and enterprise change capability-building, supported by at least 3 years of practical OCM or transformation experience.

• A minimum of 3 years of recent, relevant experience in Organizational Change Management (OCM) or enterprise transformation.

• 5–8 years of overall professional experience aligned with Consultant capability tier.

• Capacity to design and implement scalable change capabilities, including Centers of Excellence, self-service playbooks, and manager-led practices.

• Competence in defining and monitoring outcome- and value-based metrics while linking change adoption to business results.

• Proficiency with enterprise AI tools for drafting communications, conducting sentiment analysis, and mapping impacts/stakeholders.

• Expertise in the Prosci ADKAR methodology.

• Strong skills in project management, critical thinking, problem-solving, data analysis, and information organization.

• Ability to support digital transformation roadmapping and lead defined initiative workstreams.

• Familiarity with project economics, including billing rates, utilization, and margins.

• Skills in client relationship management and business acumen.

• Executive presence and polished presentation abilities.

• Strong analytical and structured problem-solving capabilities.

• Efficient time management and prioritization across multiple workstreams.

• Collaborative team-oriented skills.

• Informal coaching and feedback abilities.

• Proficient in PowerPoint, Excel, Word, and enterprise AI tools.

• Minimum of 3 years of recent, relevant experience in OCM or enterprise transformation, including supporting, driving, and facilitating change.

• Proven track record of delivering client services in a collaborative, dynamic, and fast-paced environment.

• Demonstrated ability to manage a discrete deliverable or workstream with minimal supervision and provide informal coaching or support to junior team members.

• Prosci certification is mandatory.

• Willingness and ability to travel to client sites as necessary, approximately 25% of the time.

🏝️ Benefits

• Comprehensive health insurance coverage for employees, with options to extend coverage to dependents.

• Paid time off and company holidays, along with additional leave benefits as per policy.

• Flexible work arrangements, supporting work-life balance.

• Learning and development opportunities to facilitate continuous growth and upskilling.

• Employee wellness initiatives and programs focusing on physical and mental well-being.

• Retirement and statutory benefits in accordance with India regulations.

• An inclusive and people-first culture, emphasizing collaboration and ownership.

• Opportunities for cross-department training and development.

• Sponsorship for certifications and credentials to encourage ongoing learning.

• Access to a multi-million-dollar technology lab.