Consultant, Change Management

This is a fully remote position, open to applicants in Connecticut, +6 more states.

📋 Description

• Oversee the “People Side” of extensive digital, operational, and AI-driven projects, ensuring high levels of adoption and minimal resistance.

• Design and facilitate human-centered journey mapping sessions to pinpoint friction points for frontline personnel and stakeholders.

• Identify stakeholders who need buy-in and collaborate with the Strategic Communications team to develop data-driven narratives that promote trust and alignment.

• Provide practical coaching and skill enhancement to local leaders and staff in conjunction with the Workforce Development Team.

• Conduct qualitative and quantitative assessments on change impact and organizational readiness in both rural and urban health environments.

• Advise local health departments, community health centers, and other local health partners in the adoption of AI-enabled tools and workflows.

• Convert technical AI capabilities into accessible, human-centered guidance and address concerns regarding trust, data privacy, and job impact.

• Ensure responsible and equity-centered AI adoption during points of care and service delivery.

• Serve as a primary contact for diverse coalitions, resolving operational challenges by addressing fundamental human capacity needs.

• Allocate roughly 85% of time to project work, 5% to administrative tasks, and 10% to business development.

• Lead or co-lead larger technical and advisory projects while contributing to the overall project design.

• Independently manage work with minimal day-to-day or project oversight.

• May supervise Associates and Senior Associates.

• Manage projects to achieve exemplary client satisfaction.

• Contribute to and/or lead proposals.

⛳️ Requirements

• Master’s degree in Public Health or a related discipline.

• A minimum of 4-6 years of relevant experience is required, including at least 2 years in a consulting firm environment.

• Experience in organizational change management or leadership and consulting in public health.

• Familiarity with health systems in Massachusetts or other Northeastern states (Maine, New Hampshire, Connecticut, Rhode Island, New York, or New Jersey) is highly preferred.

• At least 1-4 years of client-facing experience.

• Ability to work both independently and collaboratively in a fast-paced consulting environment.

• Mastery of change management frameworks (e.g., Prosci ADKAR, Kotter) with experience applying them to people-powered systems.

• Capability to “zoom out” for a broader vision while being able to “dive in” to execute critical details during peak workloads.

• Proficiency in data visualization tools (such as Smartsheet and Tableau) to create “readiness” dashboards that track employee sentiment and adoption metrics.

• Working knowledge of AI-enabled tools and processes relevant to public health operations.

• Ability to convert technical AI concepts into practical, actionable guidance for frontline staff and local partners with varying levels of technical comfort.

• Prosci certification or equivalent in Change Management is preferred.

• Strong commitment to health equity and a desire to establish sustainable, inclusive public health infrastructure.

• Alignment with BME’s shared values.

• Must be eligible to work within the U.S.; BME Strategies cannot sponsor work-related visas.

🏝️ Benefits

• More than 6 weeks of total leave, which includes paid vacation, sick time, personal leave, and floating holidays.

• Health, dental, and vision insurance, with 80% employer-paid coverage for employees and 70% for dependents.

• Health FSA and dependent care FSA options.

• 401(k) plan with employer matching.

• Employer-funded short-term and long-term disability insurance.

• One-time technology stipend.

• Opportunities for professional development and career advancement.