Compliance Officer – Electronic Communications Surveillance

atFirst Citizens BankRemoteUS flagNorth CarolinaFull-timeComplianceMid-levelSenior$115k – $130k/year

Posted 11 hours ago

This is a fully remote position, open to applicants in North Carolina.

πŸ“‹ Description

β€’ Evaluate and manage escalated electronic communications identified through the Firm's surveillance program.

β€’ Perform in-depth analyses of potentially inappropriate communications, sales practice issues, conduct problems, and supervisory concerns.

β€’ Collaborate with field leaders, supervisory principals, and Compliance stakeholders to collect facts, evaluate risks, and establish suitable resolutions.

β€’ Assist in overseeing off-channel communications submissions, including the review of repatriated communications and the identification of emerging risks and trends.

β€’ Detect patterns, control deficiencies, and supervisory issues, and escalate matters as necessary.

β€’ Aid in thematic reviews, branch inspection support, and other supervisory initiatives.

β€’ Contribute to surveillance reporting, metrics, and management information.

β€’ Assist in the enhancement of surveillance lexicons, monitoring scenarios, procedures, and controls.

β€’ Offer guidance on regulatory requirements related to electronic communications and supervision.


⛳️ Requirements

β€’ Bachelor's Degree and 5 years of experience OR High School Diploma or GED/Equivalent and 9 years of experience in Compliance, Legal, or Audit.

β€’ FINRA Series 24 license is mandatory.

β€’ 3-5+ years of experience in broker-dealer and/or RIA compliance, supervision, or risk management.

β€’ Experience in conducting investigations, supervisory reviews, or surveillance assessments.

β€’ Familiarity with FINRA communications and supervision requirements, including Rules 2210 and 3110.

β€’ Excellent analytical, organizational, and written communication skills.

β€’ Capability to independently assess risk and apply sound regulatory judgment.

β€’ Preferred: experience in supporting electronic communications surveillance programs within a broker-dealer or dual registrant setting.

β€’ Preferred: prior experience as a supervisory principal.

β€’ Preferred: experience with Global Relay or similar communications surveillance systems.

β€’ Preferred: knowledge of off-channel communications governance and surveillance.

β€’ Preferred: experience in performing trend analysis, reporting, and risk evaluations.

β€’ Preferred: insurance licensing/life & health experience.


🏝️ Benefits

β€’ Competitive, thoughtfully designed benefits program.

β€’ Variable incentives, bonuses, benefits, and/or other awards may be included in total compensation.

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