Community Relations Coordinator

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Develop and strategize community engagement initiatives, encompassing electronic communications, face-to-face meetings, and participation in events.

• Identify and implement presentation, sponsorship, and marketing opportunities within the community.

• Enhance the visibility of Pinnacle Treatment Centers by fostering and nurturing referral relationships.

• Establish trust through respectful communication and interactions, prioritizing customer experience.

• Discover new referral partners and explore untapped market opportunities.

• Increase brand awareness.

• Evaluate and formulate strategies to assist patients in accessing services in both existing and new markets.

• Acquire and maintain a thorough understanding of Pinnacle services.

• Elevate public awareness of Pinnacle programs and services among business partners and the general public.

• Develop and strengthen strategic business partnerships, primarily with referral sources.

• Maintain regular communication and meetings with current business partners.

• Seek out new strategic relationships.

• Build and sustain a contact/referral database within the designated territory.

• Increase referrals by reaching out to target market groups, organizations, hospitals, treatment centers, and professionals.

• Support business growth by comprehending objectives and strategic direction.

• Facilitate communication between referral sources, Access Center, and facilities regarding business improvements and best practices.

• Coordinate the resolution of critical service issues with internal departments.

• Perform additional duties as assigned.

⛳️ Requirements

• Must possess experience in substance abuse/addiction treatment, as well as in business and referral development.

• A minimum of three (3) years of experience in a similar role and/or within behavioral healthcare.

• Two years of experience in SUD/BH business and referral development.

• A current valid driver’s license in good standing in the state of employment is required, along with insurability by the designated carrier.

• Willingness to travel throughout the state of Pennsylvania is necessary.

• Localized travel of up to 50% is required.

• This position requires driving for company-related purposes.

• High School diploma/GED or higher is mandatory.

• A Bachelor’s degree in communications, marketing, business, or a behavioral science discipline from an accredited institution is preferred.

• A team player who is detail-oriented.

• A self-starter with the capability to make a significant impact.

🏝️ Benefits

• Competitive salary.

• Comprehensive benefits package that includes medical, dental, vision, short-term disability, long-term disability, and accident insurance.

• 18 days of Paid Time Off (PTO) plus 8 paid holidays.

• 401k plan with company match.

• Ongoing training and certification opportunities sponsored by the company.

• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP).

• Discounted tuition and scholarships available through Capella University.

• Opportunities for professional development and growth.