Community Manager

This is a fully remote position, open to applicants in United States, +16 more locations.

📋 Description

• Enhance and expand Jerry's organic visibility across platforms like Reddit, Quora, YouTube, and TikTok.

• Create a comprehensive community engagement guide for posting, responding, and interaction strategies.

• Transform Jerry’s subreddits into thriving, reputable communities.

• Develop scalable content and engagement methodologies while maintaining authenticity and utilizing AI when beneficial.

• Work in collaboration with Growth and Content teams to ensure uniformity across all channels.

• Analyze sentiment, share of voice, referral traffic, and citations from large language models (LLMs).

• Represent Jerry with integrity, fostering trust among current and prospective users.

⛳️ Requirements

• Minimum of 3 years of experience in community management or organic social media.

• Ideally, experience in fintech, insurtech, or another consumer-oriented and/or regulated sector.

• Proficient in platform-specific writing styles tailored for Reddit, TikTok, and Quora.

• Knowledge of SEO principles.

• Familiarity with how LLMs reference sources.

• Proven track record of making monotonous or high-pressure categories feel relatable, genuine, and engaging.

• Must currently reside in AZ, CA, CO, FL, GA, IL, MA, NC, NJ, NV, NY, OR, TN, TX, UT, VA, or Ontario, Canada.

• Must possess legal authorization to work in the U.S. or Canada.

• Submission of LinkedIn profile URL, resume, and social media work samples is required.

🏝️ Benefits

• Equity opportunities / stock options.

• Health coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Paid parental leave.

• 401(k) plan with employer matching.

• RRSP plan with employer matching (Canada).

• Wellness benefits.

• Remote-first work arrangement.

• Optional in-person or hybrid work options available through offices located in Palo Alto, New York City, Chicago, and Toronto.