Commercial Kitchen Service Technician

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Diagnose, troubleshoot, and repair commercial cooking, refrigeration, warewashing, and specialty food service equipment.

• Utilize diagrams, schematics, and mechanical skills to resolve equipment issues.

• Develop strong relationships with restaurant and hospitality managers.

• Communicate repair requirements and suggest solutions to avert equipment malfunctions.

• Oversee daily service schedules and prioritize service calls effectively.

• Work autonomously while maintaining communication with the team.

• Participate in an emergency on-call rotation, which may include nights and weekends.

• Provide service for commercial kitchen equipment across restaurants, hotels, hospitals, and various businesses in Hampton Roads.

⛳️ Requirements

• High school diploma or equivalent qualification.

• Minimum of one year of technical experience in refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service.

• Valid driver's license along with an acceptable driving record.

• Willingness and availability to engage in evening and weekend emergency on-call rotation.

• Open to occasional overnight travel as needed.

• Authorization to work in the United States without current or future immigration sponsorship.

• Experience in commercial refrigeration or commercial cooking equipment repair is beneficial.

• Relevant technical training, licenses, or certifications, such as EPA or CFESA, are advantageous.

• Ability to prioritize tasks, make informed decisions, and work independently with minimal oversight.

• Strong customer service orientation.

• Capability to frequently kneel, bend, squat, push, pull, and reach.

• Ability to occasionally lift and carry up to 70 pounds.

• Comfort working around moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and potential electrical hazards.

• Willingness to work in damp, humid, or freezing environments.

• Ability to work on ladders, roofs, and occasionally in high or precarious situations.

🏝️ Benefits

• On-the-job and continuous training opportunities.

• Possibility to obtain advanced certifications.

• Company-provided service vehicle.

• Fuel card for business-related travel.

• Business-use computer.

• Business-use cell phone.

• Comprehensive benefits package.

• 401(k) plan.

• Pension plan.

• Paid time off, with eligibility commencing on the start date.

• Independent work environment.

• Quarterly bonuses based on efficiency and productivity objectives.

• Opportunities for career advancement, including roles as advanced technician and management positions.