Commercial Claims Litigation Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with the Claims Leadership Team to formulate and execute claim-by-claim settlement strategies.

• Oversee and provide constructive feedback to Claim Specialists regarding claim and audit outcomes.

• Offer guidance and direction for files to direct reports as necessary.

• Develop procedural documentation and data-driven recommendations aimed at enhancing expenses, cycle time, and service quality.

• Work in partnership with various departments to investigate insurance claims and streamline claims processing.

• Prepare and deliver precise, clear, comprehensive, and concise reports and correspondence to key personnel within the company.

• Report on intricate and highly detailed claims, including findings and recommendations.

• Assess the need for additional in-house or external expert assistance.

• Manage relationships with vendors.

• Lead a skilled team of Claim Specialists in adhering to Best Practices, Compliance, Reserving Guidelines, and Litigation Guidelines.

⛳️ Requirements

• Experience in Commercial General Liability Claims, particularly in areas like Construction Defect, Professional Liability, EPLI, etc.

• A minimum of 5 to 10+ years of management experience.

• Experience in litigation management.

• Skills in vendor management.

• Exceptional attention to detail, organization, multitasking, problem-solving, interpersonal, and customer service skills.

• Excellent written and verbal communication abilities.

• Capability to comprehend claims adjudication processes, claims law, and jurisdictional matters.

• Strong research and investigative skills.

• Proficiency in negotiation, conflict resolution, and persuasion.

• Demonstrated trustworthiness, integrity, and personal accountability.

• Commitment to ethical behavior and professional conduct standards.

• Strong service orientation with the ability to understand and respond to a variety of client needs.

• Achieved or currently pursuing one of the following designations: CPCU, PCLS/PCLA, SPPA, AIC2, SCLA.

• A bachelor's degree is required.

• An advanced degree is preferred.

🏝️ Benefits

• Annual performance-based incentive program.

• Partially subsidized medical plan.

• Fully subsidized vision and dental options.

• Life insurance.

• Disability insurance.

• 401(k).

• Flexible paid time off.

• Parental leave.

• Equal employment opportunities and an inclusive workplace.