Cloudera CDP Support Specialist

This is a fully remote position, open to applicants in Italy.

📋 Description

• Monitor the pipeline, applications, and health status of the cluster using Cloudera Manager, dashboards, and metrics.

• Troubleshoot errors and malfunctions independently by analyzing logs.

• Deploy applications in production according to operational manuals provided by the development team.

• Oversee the maintenance of the Cloudera cluster: patches, updates, and configuration changes following defined procedures.

• Restart failed applications and jobs, understanding the data they read and produce.

• Communicate directly with the client and vendor support in writing.

• Ensure daily stability of the client's enterprise data platform.

• Work within the Cloudera CDP Public Cloud stack on AWS with Spark, Solr, Oozie, HBase, Hive, and Kafka.

⛳️ Requirements

• Excellent proficiency with Linux/Unix and terminal commands.

• Experience with SSH, including port forwarding.

• Familiarity with reading logs and troubleshooting practices.

• Basic understanding of networking concepts.

• Experience with Spark/Hadoop or similar platforms.

• Fluent in Italian.

• Proficient in technical written English.

• Experience with Cloudera CDH/CDP, even if not extensive, or Hortonworks, MapR, EMR, or other enterprise Hadoop platforms (nice to have).

• Familiarity with Cloudera Manager, Oozie, Solr, or HBase (nice to have).

• Experience in application maintenance, NOC, or second-level support roles (nice to have).

• Willingness to work in shifts, be on-call approximately one week per month, and rotate Saturday availability.

🏝️ Benefits

• Training budget of €1,000 per year.

• 12 hours per month dedicated to learning.

• Meal vouchers.

• Health insurance.

• Psychological support.

• Parental leave beyond the legal minimums.

• Childcare service support.

• Corporate discounts.

• Full remote work from Italy.

• Onboarding with approximately one week of knowledge transfer.