Cloud Operations Manager

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Lead the Operations and Observability teams within Site Reliability Engineering (SRE).

• Manage, mentor, and develop a team of approximately seven SRE and observability engineers, including team leads.

• Conduct one-on-one meetings, establish goals, provide constructive feedback, and assist in career development.

• Assist in the recruitment and onboarding of new team members.

• Take responsibility for production reliability on Google Cloud Platform (GCP) and Google Kubernetes Engine (GKE), which includes incident response, on-call health, post-mortems, and ongoing improvement.

• Collaborate with the Observability Lead to develop strategies for monitoring, alerting, and tracing.

• Define and monitor Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets in partnership with engineering and product teams.

• Promote visibility into cloud costs and optimize infrastructure.

• Work closely with product engineering, product management, and leadership to ensure alignment of operational tasks with business priorities.

• Guide architectural decisions, lead during incidents, and elevate operational standards across engineering.

⛳️ Requirements

• Over 8 years of experience in site reliability engineering, platform, or infrastructure engineering, with a minimum of 3 years in a managerial role.

• Strong practical experience with GCP, Kubernetes (GKE), Docker, and Terraform.

• Extensive experience with monitoring, logging, and tracing tools such as Prometheus, Grafana, and OpenTelemetry.

• Demonstrated experience in leading incident response efforts, managing on-call rotations, and conducting post-mortems in production settings.

• Proven ability to build, develop, and retain high-performing technical teams.

• Capacity to communicate technical risks and trade-offs effectively to both technical and non-technical stakeholders.

• Familiarity with Go or Python, FinOps, and experience in fintech or regulated environments is advantageous.

• Equivalent skills and experience that meet the outlined requirements will also be considered.

🏝️ Benefits

• Competitive salary.

• Initial stock options grant.

• Annual performance bonus.

• Unlimited paid time off (PTO).

• Paid parental leave.

• Work model: currently fully remote, with plans for a future hybrid setup.

• Health, dental, and vision insurance plans.

• Opportunities for continuous learning.

• Empowering career growth opportunities in a dynamic entrepreneurial environment.