Cloud Operations Manager

This is a fully remote position, open to applicants in Argentina, +2 more countries.

📋 Description

• Oversee, mentor, and develop a team of Site Reliability Engineering (SRE) and observability engineers, including team leads.

• Conduct one-on-one meetings, establish clear objectives, provide constructive feedback, and facilitate career advancement.

• Assist in the recruitment and onboarding of new team members as the Operations and Observability sectors expand.

• Take ownership of the reliability of the production environment on Google Cloud Platform (GCP) and Google Kubernetes Engine (GKE).

• Lead incident response efforts, maintain on-call readiness, perform post-mortems, and foster an environment of continuous improvement.

• Collaborate with the Observability Lead to establish strategies for monitoring, alerting, and tracing.

• Define and monitor Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets alongside engineering and product teams.

• Enhance visibility into cloud costs and optimize infrastructure.

• Work in conjunction with product engineering, product management, and leadership to ensure operational tasks align with business objectives.

• Guide architectural choices, lead during incidents, and elevate operational standards across engineering.

⛳️ Requirements

• Over 8 years of experience in SRE, platform, or infrastructure engineering, including a minimum of 3 years in a managerial role.

• Strong practical expertise with GCP, Kubernetes (GKE), Docker, and Terraform, sufficient to inform technical decisions and assess architecture.

• Extensive experience with monitoring, logging, and tracing tools such as Prometheus, Grafana, and OpenTelemetry.

• Demonstrated history of leading incident response efforts, managing on-call schedules, and conducting post-mortems in production settings.

• Proven success in building, developing, and retaining high-achieving technical teams.

• Capable of clearly communicating technical risks and trade-offs to both technical and non-technical audiences.

• Familiarity with Go or Python, FinOps, and experience in fintech or regulated environments is advantageous.

• Equivalent skills and experience in the aforementioned areas will also be taken into consideration.

🏝️ Benefits

• Competitive salary.

• Initial stock options grant.

• Annual performance bonus.

• Unlimited paid time off (PTO).

• Paid parental leave.

• Health, dental, and vision insurance plans.

• Opportunities for continuous learning.

• Empowering prospects for growth within a dynamic, entrepreneurial environment.

• Work model: currently fully remote, with plans to transition to a hybrid setup in the future.