Cloud Infrastructure Operations Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with the Cloud service team, internal departments, and cloud vendors to facilitate infrastructure delivery and deployment tasks.

• Execute operating system reinstalls and reboots for cloud servers and bare metal environments.

• Diagnose infrastructure challenges related to Linux systems, cloud servers, networking, and hardware anomalies.

• Manage operational data across internal systems, including fault ticketing systems, repair logs, and infrastructure tracking tools.

• Work alongside cloud providers to address infrastructure incidents and large-scale operational challenges.

• Engage in on-call rotations and assist with incident management activities.

• Oversee the health of cloud infrastructure, operational alerts, and asset utilization.

• Create or improve operational tools, scripts, and automation workflows using Shell or Python.

• Contribute to initiatives aimed at optimizing and standardizing operational processes.

• Conduct troubleshooting for server and cloud network issues, including TCP/IP, VLAN, DNS, and IPv6.

• Aid in the management of cloud fleet operations and infrastructure performance.

• Support the development of documentation, knowledge sharing, and operational reporting.

⛳️ Requirements

• Bachelor’s Degree in Computer Science, Electrical Engineering, or a related field.

• Experience in cloud infrastructure operations, server management, or data center environments.

• Strong troubleshooting and analytical capabilities in Linux and infrastructure settings.

• Familiarity with automated provisioning and OS deployment technologies, such as PXE, iPXE, or provisioning pipelines.

• Knowledge of public cloud platforms like Oracle, Amazon Web Services, Google, or Microsoft.

• Proficiency in understanding, executing, and writing Shell/Bash or Python scripts.

• Experience with automation and infrastructure management tools such as Ansible, GitLab CI/CD, Terraform, or cloud SDKs.

• Understanding of Linux systems, cloud networking, and server lifecycle management.

• Strong grasp of TCP/IP networking principles, including subnetting, VLANs, DNS, IPv6, and basic routing.

• Familiarity with infrastructure monitoring, operational tools, and incident management practices.

• Excellent communication, collaboration, and documentation skills.

• Experience with large-scale cloud fleet operations is preferred.

• Knowledge of GPU infrastructure support, firmware lifecycle management, or RDMA networking is a plus.

🏝️ Benefits

• Comprehensive health and wellness plans.

• Flexible working hours and remote work options.

• Opportunities for professional development and career advancement.

• Collaborative and inclusive work environment.

• Access to cutting-edge technology and resources.