Clinical Systems Analyst

This is a fully remote position, open to applicants in New Jersey, +1 more state.

📋 Description

• Implement, configure, and provide support for all aspects of the eClinicalWorks EMR and its associated systems.

• Assist in practice management, online scheduling, patient messaging, digital intake, and patient portal technologies.

• Document standards, procedures, and guidelines for the configuration and use of the eClinicalWorks EMR.

• Identify opportunities for optimization and process improvements within the eClinicalWorks EMR.

• Aid in the integration of ancillary systems and biomedical devices into the eClinicalWorks EMR.

• Conduct support, analysis, development, validation, and maintenance of the EMR and related systems.

• Collaborate with Information Technology, clinical staff, and both internal and external teams during project phases.

• Support project schedules, plans, and timelines to align with business requirements.

• Build and maintain relationships with diverse stakeholders while managing competing priorities.

• Analyze technical issues, make decisions under pressure, and implement solutions that align with organizational objectives.

• Convey technical concepts to both technical and non-technical audiences through documentation and verbal communication.

• Promote cross-functional collaboration, knowledge sharing, and consensus building.

• Travel occasionally to care centers in the Mid-Atlantic and Midwest regions, including some domestic overnight travel.

• Perform additional duties as required.

⛳️ Requirements

• Bachelor’s degree in Information Systems or a related field, or equivalent experience.

• Minimum of 3 years’ experience in supporting an ambulatory EMR.

• At least 3 years’ experience managing vendor relationships.

• Experience with eClinicalWorks is essential.

• Demonstrated ability to develop strong working relationships with providers and clinical leadership.

• Exceptional customer service skills.

• Strong verbal and written communication skills.

• Willingness to travel up to 20% as required.

• Applicants must be authorized to work in the United States on a full-time basis.

• Availability to work Monday through Friday, 8:30am–5pm EST, with occasional weekends and after-hours as needed.

• eClinicalWorks certification is highly desirable.

• ITIL certification is preferred.

• Project Management certification or training is preferred.

• Experience in supporting OB/GYN specialty in an ambulatory setting is preferred.

• Experience with reproductive endocrinology and infertility services is preferred.

• Familiarity with HL7 interfaces is preferred.

• Knowledge of clinical application security is preferred.

🏝️ Benefits

• Full-time benefit eligibility starting on the first of the month following your start date.

• Selection from multiple medical insurance plans.

• Dental insurance.

• Vision insurance.

• Supplemental life insurance.

• Flexible Spending Account (FSA).

• Health Savings Account (HSA).

• Identity theft insurance.

• Long-term care insurance.

• Pet insurance.

• 401(k) matching.

• Generous Paid Time Off (PTO).

• Additional time off for volunteer activities.

• Access to Axia providers at little to no cost through Axia’s medical insurance.

• Employer-paid life insurance.

• Short-term disability insurance.

• Long-term disability insurance.

• Free counseling services for colleagues and their family members, including parents and parents-in-law.

• Remote work arrangements available.