Clinical Specialist, ENT

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Provide support for Ear, Nose, and Throat therapies by offering surgical coverage, follow-up assistance, troubleshooting, customer service, and education.

• Act as a representative for Medtronic during surgical procedures, ensuring the availability of necessary equipment and products.

• Assist in the selection, programming, implantation, and testing of device systems.

• Deliver clinical support during surgical procedures and follow-ups in both hospitals and clinics.

• Address technical inquiries from customers, patients, and colleagues.

• Maintain an up-to-date understanding of competitive products.

• Educate and train physicians, hospital staff, and office personnel on products and therapies.

• Support Management and Sales Training in onboarding new district employees.

• Complete required event reporting and documentation using Medtronic's technology tools.

• Place orders for pending purchase orders and product replacements, and collect purchase orders for covered cases.

• Manage the inventory supplied for case coverage.

• Contribute to quarterly objectives for district and national initiatives.

• Collaborate with sales representatives to meet territory and district business objectives, documenting quarterly activities.

• Visit accounts to replenish literature and nurture relationships with office staff.

• Utilize mobile phone, iPad, and PC tools effectively.

• Oversee personal expenses and budget management.

• Adhere to quality policies, work procedures, and quality system requirements.

• Travel to multiple accounts throughout the Central Pennsylvania territory.

⛳️ Requirements

• High School Diploma or GED with at least 6 years of clinical or medical sales experience; or an Associate’s Degree with a minimum of 4 years of clinical or medical sales experience; or a Bachelor’s degree with at least 2 years of clinical or medical sales experience.

• Must reside within the assigned territory.

• Valid driver's license and active vehicle insurance policy are required.

• Unrestricted U.S. work authorization at the time of hire and for the entirety of employment.

• Capability to serve as the primary resource for both scheduled and unscheduled clinical events.

• Willingness to work weekends, evenings, nights, and travel overnight when necessary.

• Ability to work independently and efficiently with minimal supervision.

• Availability to attend national meetings, district meetings, and training sessions.

• Capacity to wear a 7–9 lbs protective lead apron for extended periods.

• Must be able to lift up to 40 lbs.

• Ability to sit, stand, and/or walk for 8+ hours per day.

• Frequent bending, stooping, squatting, and balancing are required.

• Close vision, distance vision, depth perception, and the ability to adjust focus are necessary.

• Must be able to drive approximately 50% of the time within the assigned territory.

• For degrees obtained outside of the United States, a degree that meets 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

🏝️ Benefits

• Sales Incentive Plan (SIP).

• Health insurance.

• Dental insurance.

• Vision insurance.

• Health Savings Account.

• Healthcare Flexible Spending Account.

• Life insurance.

• Long-term disability leave.

• Dependent daycare spending account.

• Tuition assistance/reimbursement.

• Simple Steps global well-being program.

• Incentive plans.

• 401(k) plan with employer contribution and matching.

• Short-term disability.

• Paid time off.

• Paid holidays.

• Employee Stock Purchase Plan.

• Employee Assistance Program.

• Non-qualified Retirement Plan Supplement.

• Capital Accumulation Plan for eligible employees.

• Reasonable accommodations for qualified individuals with disabilities.