Clinical Pharmacist, Bilingual

This is a fully remote position, open to applicants in Puerto Rico.

📋 Description

• Engage in patient outreach and handle incoming calls to deliver pharmacist services.

• Provide Medication Therapy Management services, encompassing Comprehensive Medication Reviews and Targeted Medication Reviews.

• Execute medication reconciliation, prior authorization assessments, and various clinical services.

• Conduct personalized asynchronous video consultations and follow-ups.

• Evaluate medication therapy for unnecessary medications, additional medication needs, inappropriate dosages, adverse drug reactions, ineffective medications, and adherence challenges.

• Record clinical recommendations, therapy responses, and notes on patient care.

• Forward clinical recommendations to provider offices and monitor implementation.

• Collaborate with nurses, health coaches, management, product managers, and client-facing personnel.

• Achieve productivity and performance targets.

• Create and refine operational policies and procedures for pharmacy services.

• Discover innovative methods to enhance processes and workflows.

• Advise Product and Experience teams on potential product improvements.

• Recruit, train, mentor, counsel, and assess direct reports as needed.

⛳️ Requirements

• Must be a resident of Puerto Rico and maintain residency throughout employment.

• Must have legal authorization to work in Puerto Rico/United States without employer sponsorship.

• Active Pharmacist License is required.

• Minimum of 3 years of experience in pharmacy practice.

• Fluency in both English and Spanish, including reading, writing, speaking, and comprehension.

• Capability to obtain licensure in additional states as necessary.

• Strong telephonic communication skills, particularly when serving elderly patients.

• Excellent communication abilities and capacity to build rapport with patients.

• Outstanding listening and interpersonal skills.

• Ability to work independently and as part of a virtual/decentralized team.

• Competence in safeguarding confidential information.

• Self-motivated with the capacity to multitask effectively.

• Proficient in Microsoft Teams, Outlook, Word, Excel, and other software programs.

• Must be able to participate in meetings and engage with patients via video.

• Preferred: experience in digital health programs or startups in the health sector.

• Preferred: background with hospitals or health plans focused on quality improvement.

• Preferred: familiarity with Salesforce and clinical documentation platforms.

• Sales or call center experience is preferred but not mandatory.

🏝️ Benefits

• Competitive salary along with a comprehensive benefits package.

• Opportunity to work remotely while making a significant impact on patients' lives.

• Innovative healthcare solution focused on enhancing medication adherence.

• Collaborate with professionals across healthcare, technology, and public health sectors.

• Opportunities for professional development and growth within a rapidly expanding company.

• Chance to contribute to a transformative healthcare solution and expand its influence.