Clinical Operations and Analytics Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop, enhance, and maintain operational dashboards, scorecards, and performance metrics.

• Design and automate regular business reports to minimize manual effort and enhance accuracy.

• Create and support reporting platforms such as Power BI, Tableau, and other business intelligence tools.

• Generate performance reports for executives and customers.

• Analyze operational data to uncover trends, opportunities, risks, and areas for process improvement.

• Assist in the development of predictive and advanced analytics capabilities.

• Identify opportunities for automating manual reporting and data management tasks.

• Establish standardized reporting frameworks and KPI methodologies.

• Improve data collection, validation, and reporting workflows.

• Facilitate continuous improvement initiatives through automation and technological advancements.

• Act as a liaison among Clinical Operations, internal IT teams, vendors, and customer technical resources.

• Assist in the implementation and maintenance of data interfaces and integrations.

• Support the Epic Willow/CardinalASSIST integration, automated dispensing technology, and related clinical technology projects.

• Coordinate troubleshooting efforts for data feeds, reporting systems, and operational applications.

• Participate in system testing, validation, and deployment processes.

• Provide support to Clinical Operations Consultants with reporting, analytics, and technical inquiries.

• Create tools and resources that enhance consultant efficiency and improve customer outcomes.

• Offer analytical support for implementations, business reviews, and operational initiatives.

• Assist with ROI analyses, utilization studies, inventory optimization projects, and performance enhancement efforts.

• Engage in strategic initiatives related to reporting modernization, analytics platforms, and technology improvements.

• Collaborate with cross-functional teams to establish business requirements and technical solutions.

• Aid in the assessment and implementation of new business intelligence and analytics tools.

⛳️ Requirements

• 4-8 years of relevant experience is preferred.

• A Bachelor's degree in Business, Healthcare Administration, Information Systems, Analytics, Computer Science, Pharmacy, or a related field is preferred.

• Experience in pharmacy is preferred.

• Familiarity with healthcare, pharmacy, supply chain, or clinical operations environments is preferred.

• Prior experience in supporting technical projects and cross-functional initiatives is preferred.

• Strong analytical and problem-solving abilities.

• Effective communication skills with both technical and non-technical stakeholders.

• Capability to translate business requirements into technical solutions.

• Strong project management and organizational skills.

• Ability to work independently while handling multiple priorities.

• A mindset focused on continuous improvement.

• Proficiency in PowerBI, Tableau, Google Big Query, SQL, SAP, and experience in data visualization and dashboard development is preferred.

• Experience in reporting automation, data analysis, and KPI development is preferred.

• Willingness to travel up to 10%.

🏝️ Benefits

• Medical, dental, and vision insurance coverage.

• Paid time off plan.

• Health savings account (HSA).

• 401k savings plan.

• Access to wages before payday with myFlexPay.

• Flexible spending accounts (FSAs).

• Short- and long-term disability insurance coverage.

• Work-Life resources.

• Paid parental leave.

• Healthy lifestyle programs.