Associate Manager, Clinical Operations

This is a fully remote position, open to applicants in Mexico, +1 more country.

📋 Description

• Supervise, train, allocate resources, coach, and manage the performance of a clinical operations team.

• Drive performance through metrics and key performance indicators.

• Address performance issues and identify training requirements.

• Work together with leadership to assess resourcing needs.

• Manage personnel while providing coaching, mentorship, and direction in their work.

• Conduct performance evaluations, career discussions, recruitment, and selection processes.

• Oversee induction and orientation programs for new hires.

• Maintain up-to-date staff CVs, training records, position descriptions, and experience profiles.

• Ensure timely and accurate submission of timesheets and expense reports.

• Assist with local resourcing and support project/functional lead activities.

• Raise concerns that could impact project deliverables.

• Provide training on WPDs, SOPs, local regulations, and clinical operations.

• Identify training deficiencies and ensure necessary training is provided.

• Ensure compliance with ethical and regulatory standards.

• Notify management about quality concerns and facilitate quality assurance audits.

• Review clinical systems such as Activate, CTMS, Preclarus, and Clarity to assess metrics, KPIs, and project status.

• Evaluate staff performance through PAVs, either remotely or on-site as appropriate.

• Engage in process improvement and development initiatives.

• Promote a risk-based monitoring strategy.

• Contribute to bids and the acquisition of new business as required.

• Collaborate with senior management and executive staff on strategic planning and business growth.

• Lead or assist in initiatives aimed at enhancing department and company performance.

⛳️ Requirements

• Prior experience demonstrating knowledge, skills, and abilities equivalent to 5+ years.

• At least 1 year of leadership experience.

• Qualifications may include a combination of relevant education, training, and/or related experience.

• Advanced skills in mentoring, leadership, and supervision.

• Strong clinical trial monitoring skills, both remotely and on-site.

• Capacity to learn and implement company SOPs, WPDs, and relevant regulations, including ICH/GCP and FDA guidelines.

• Ability to assess medical research data.

• Excellent organizational and negotiation abilities.

• High attention to detail.

• Advanced written and verbal communication skills.

• Proficient knowledge of English language and grammar.

• Computer skills, including data entry, archival, and retrieval.

• Willingness to travel as necessary.

• Skills in team-building, interpersonal relations, and conflict resolution.

• Advanced problem-solving abilities in a dynamic environment.

• Familiarity with medical/therapeutic areas and medical terminology.

🏝️ Benefits

• Global team atmosphere.

• Opportunities for collaboration and professional development.

• Chance to make contributions to scientific excellence and innovation.