Clinical Customer Development Specialist

This is a fully remote position, open to applicants in United Kingdom, +2 more countries.

📋 Description

• Oversee clinical market development for Procalcitonin (PCT) and other cutting-edge biomarkers.

• Enhance awareness, acceptance, and sustainable integration of biomarkers through engagement with healthcare professionals, clinical education, and development initiatives.

• Assist in the diagnosis and management of bacterial infections and sepsis.

• Contribute to initiatives for antimicrobial stewardship and biomarker-driven clinical decision-making.

• Direct clinical account development within hospitals and healthcare organizations.

• Cultivate relationships with clinicians, laboratory specialists, and healthcare decision-makers.

• Identify clinical goals and challenges, translating insights into focused educational and development activities.

• Aid in the implementation of biomarker-guided clinical pathways, hospital protocols, and antimicrobial stewardship programs.

• Provide clinical education through engaging discussions, presentations, and workshops.

• Evaluate and prioritize accounts, pinpoint stakeholders, and devise account-specific strategies.

• Formulate account strategies in collaboration with leading IVD suppliers and support joint customer initiatives.

• Serve as a scientific and clinical collaborator, propelling market development.

• Work in conjunction with Medical Affairs, Marketing, and other Commercial teams.

• Represent Thermo Fisher Scientific at relevant events and scientific conferences.

• Contribute to territory expansion through clinical adoption and systematic account development.

• Maintain comprehensive and current account and activity data in Salesforce (SFDC).

⛳️ Requirements

• Bachelor's degree in Life Sciences, Chemistry, Biology, or a related scientific discipline.

• A minimum of 3 years of pertinent experience in healthcare, diagnostics, or a related field.

• Proven experience in engaging clinical users and healthcare decision-makers.

• Ability to comprehend and convey scientific and clinical information effectively.

• Excellent communication, presentation, and stakeholder management skills.

• Strong analytical and organizational skills.

• Capability to work independently and efficiently within a cross-functional matrix organization.

• Proficient in CRM systems, ideally Salesforce, and Microsoft Office.

• Valid driver's license required.

• Willingness to travel frequently within the designated territory (>50%).

• Fluent English communication skills are essential.

• Proficiency in Swedish, Danish, or Norwegian is advantageous.

• Experience in in vitro diagnostics, biomarkers, Critical Care, Infectious Diseases, Emergency Medicine, sepsis, or Antimicrobial Stewardship is a plus.

• An advanced scientific or clinical degree is an advantage.

🏝️ Benefits

• Recognized, valued, and rewarded for performance.

• Fully remote work arrangement.

• Standard Monday–Friday work schedule.