Clinical Coordinator, Surgical Technology

This is a fully remote position, open to applicants in United States.

📋 Description

• Travel to clinical locations to oversee pre-launch preparations prior to the commencement of skills labs.

• Verify logistics, materials, and readiness of sites in collaboration with site leadership.

• Identify and onboard clinical coordinators from the client side at newly established sites.

• Arrange onboarding for preceptors and ensure all materials are prepared before the arrival of students.

• Increase travel during the clinical scrubs phase and address urgent site needs as they arise.

• Cultivate relationships with students throughout their clinical rotations.

• Provide support to students during clinical remediation processes.

• Monitor cohort progress, identify at-risk students, and collaborate with the Program Director and internal teams.

• Act as the primary liaison for client-side clinical coordinators and preceptors.

• Facilitate preceptor onboarding through either in-person or virtual sessions.

• Ensure the timely and comprehensive completion of preceptor evaluations.

• Conduct biweekly check-ins with on-site coordinators.

• Present independently to clinical coordinators, preceptors, and hospital staff.

• Support relationships with hospital-level OR/division directors across multiple site accounts.

• Address or escalate client concerns and manage de-escalation as necessary.

• Collaborate with the Program Director and Customer Success teams to avoid redundant client outreach.

⛳️ Requirements

• Clinical fluency: currently active NBSTSA Certified Surgical Technologist (CST) or NCCT TS-C certification; alternatively, a nurse/OR professional with significant hands-on operating room experience; or an associate's or nursing degree with first-assist experience.

• Proficient in presenting independently to clinical coordinators, preceptors, and staff from client-side hospitals.

• Experience in monitoring cohort or program progress and identifying at-risk students or sites promptly.

• Background in managing the logistics of in-person programs, including skills lab setup, materials management, and scheduling.

• Willingness to travel to clinical sites regularly, over 50% of the time.

• Ability to operate independently in a rapidly growing organization and develop processes from an incomplete playbook.

• Previous experience in EdTech or online/hybrid healthcare training settings is preferred as an added advantage.

• Experience in healthcare training, apprenticeship, or externship placement environments is preferred as an added advantage.

• Dual certification in surgical technology and sterile processing is a plus.

• Residing in the Southeastern US, particularly near Georgia, Florida, or North/South Carolina, is a bonus.

🏝️ Benefits

• Meaningful Equity Stake

• Subsidized Medical, Dental, and Vision insurance plan options

• 401(k)

• FSA, HSA and commuter benefits

• Learning stipend

• Open vacation policy

• Guidance of 15 days PTO annually

• Stepful closed the last week of December

• 15 work-from-anywhere days

• 10 public holidays observed for 2026