Clinical Consultant, Medical Informatics – ARRT-R Certified

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a consultant representing both customers and company personnel.

• Organize each training session in collaboration with contacts within HCUS and at customer locations.

• Offer continuous support for issues related to applications and image quality at both product and system levels.

• Collaborate with interpreting physicians, clinicians, and other professionals to ensure the optimal and efficient use of Fujifilm products.

• Create and maintain documentation that supports customer training initiatives.

• Provide additional training and consultation services for a fee, contributing to the revenue objectives of Professional Services.

• Work alongside the HCUS team to secure customer acceptance of FUJIFILM Medical Systems solutions.

• Conduct training for customers either remotely or via scheduled travel.

• Ensure adherence to the company’s quality management system.

• Foster effective communication and build strong working relationships across HCUS departments.

• Uphold a safe work environment and take corrective actions as necessary.

• Engage in professional organizations.

• Provide telephone and remote clinical support for customers, sales, and field service through the ON-Call Technical Assistance Center.

• Perform additional tasks and responsibilities as assigned by management.

⛳️ Requirements

• 2 to 10 years of progressive experience in medical technology, computer science, PACS administration, or the healthcare sector.

• Preferred experience in the Cardiology or Radiology fields.

• Registration in one or more recognized clinical technology specialties, such as ARRT Registered Radiology Technologist with expertise in digital imaging (preferred).

• Professional demeanor.

• Ability to prioritize and manage various functions simultaneously.

• Background in healthcare, software applications, or the IT industry is advantageous.

• Experience in medical imaging.

• Strong written and verbal communication skills.

• Ability to collaborate effectively with end-users and clinical supervisors.

• Proven end-user computer skills.

• Proficiency with Microsoft Office applications (Word, Excel, and PowerPoint).

• Strong interpersonal skills.

• Technical support experience with excellent troubleshooting capabilities.

• Ability to identify workflow requirements related to product features.

• Capacity to thrive in a fast-paced environment.

• An associate’s degree in computer science, engineering, or a relevant healthcare field is mandatory.

• Documented experience in the IT/Healthcare sector.

• Strong diagnostic and problem-solving abilities.

• Organizational and time-management skills.

• Ability to understand and implement appropriate quality management system processes.

• Compliance with U.S. FDA medical device regulatory standards and relevant ISO 13485 criteria.

• Adherence to vendor credentialing requirements for hospital and facility access.

• Capability to sit, stand, walk, use hands and fingers, see clearly at a distance of twenty inches or less, lift and carry up to ten pounds, and tolerate changes in air pressure.

🏝️ Benefits

• 8% MBO Bonus opportunity.

• Medical, Dental, and Vision coverage.

• Life Insurance.

• 401k plan.

• Paid Time Off.