Clinical Applications Engineer

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Offer procedural support to new robotic system locations to enhance safety and ensure effective progression.

• Assist new users in navigating their initial learning stages in conjunction with global Clinical Applications Engineering and Endoluminal Sales teams.

• Deliver expert clinical product and technical support and training to physicians and clinical personnel during clinical procedures.

• Recognize challenges affecting the adoption of clinical procedures and collaborate with training and development partners to resolve them.

• Work alongside global Clinical Applications Engineering and development teams.

• Create and disseminate best practices and provide product feedback to peers and development engineering partners.

• Stay informed on product instructions, best practices, technical troubleshooting, scientific clinical literature, and new product updates.

• Prioritize and respond effectively to requests in a high-pressure environment.

• Offer insights and guidance to design engineering regarding system usage peculiarities within the target market.

⛳️ Requirements

• At least 2 years of technical or clinical experience within the healthcare sector.

• Familiarity with hospital navigation and procedural support.

• Experience with complex technical systems and/or in critical patient care environments alongside physicians and support staff.

• Capability to work independently and adaptively in a fast-paced setting.

• Ability to maintain composure and think critically under pressure.

• Excellent collaboration and communication skills, encompassing oral, written, and interpersonal communication.

• Strong situational awareness.

• Proficient in processing extensive data and converting information into actionable insights.

• Willingness to travel up to 70% of the time.

• Reside near a major airline or rail hub.

• Availability to work nights and weekends as necessary.

• Flexibility to travel on short notice and support cases across different regions.

• Capacity to independently manage travel logistics and fulfill administrative duties efficiently.

• Bachelor’s degree in biomedical engineering or a related healthcare field.

• Candidates must be located in New York, NY, Boston, MA, or Philadelphia, PA.

• May be required to provide current proof of vaccination against specific diseases, including COVID-19.

• May be subject to U.S. export-control regulations.

🏝️ Benefits

• Opportunity for remote work; employees are required to be onsite upon request from leadership.

• Competitive base pay, incentives, benefits, and equity options.

• Reasonable accommodations available for qualified individuals with disabilities.

• Potential coverage/requirements for vaccinations based on the specific role.

• Protections under equal employment opportunity laws.