Clinical Applications Engineer

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Assist new robotic system locations by providing procedural guidance.

• Encourage safety and effective progress during initial implementation.

• Collaborate with global Clinical Applications Engineering and Endoluminal Sales teams.

• Offer clinical product and technical support and training to physicians and clinical staff during procedures.

• Aid new users in their early learning phase and transition them from initial training to competence.

• Identify any adoption challenges and work with training and development partners to resolve them.

• Maintain open communication with global Clinical Applications Engineering and development teams.

• Create and exchange best practices and product feedback with peers and development engineering partners.

• Stay updated on product usage instructions, best practices, technical troubleshooting, clinical literature, and new product information.

• Provide insights to design engineering regarding system usage specifics within the assigned market.

• Prioritize and address requests in high-stress situations.

⛳️ Requirements

• Candidates must be based in New York, NY, Boston, MA, or Philadelphia, PA.

• At least 2 years of technical or clinical experience in healthcare.

• Experience in navigating hospitals and supporting procedures.

• Familiarity with highly complex technical systems and/or working in critical patient care settings with physicians and support staff.

• Willingness to travel up to 70% of the time.

• Reside near a major airline/rail hub.

• Availability to work nights and weekends as needed.

• Ability to travel on short notice and support cases in various locations.

• Capacity to independently prioritize and manage travel logistics and related administrative tasks.

• Bachelor’s degree in biomedical engineering or a healthcare-related field.

• Capability to provide current proof of vaccination against certain diseases, including COVID-19, if required by Intuitive or customers.

• Excellent oral, written, and interpersonal communication skills.

• Ability to work independently and adapt flexibly in a fast-paced environment.

• Strong problem-solving, critical thinking abilities, and composure under pressure.

• Competence in processing large data sets and converting information into actionable insights.

• Eagerness to learn and develop new skills.

🏝️ Benefits

• Remote work; employees are required to be onsite only when requested by leadership.

• Competitive base pay, incentives, benefits, and equity.

• Potential for reasonable accommodations during the application or interview process.

• Commitment to equal employment opportunities and anti-discrimination protections.