Clinical Application Specialist – General Imaging

This is a fully remote position, open to applicants in New York.

📋 Description

• Offer technical and clinical guidance throughout the pre-sales phase by showcasing Ultrasound products, their applications, features, and advantages.

• Organize, plan, and deliver objective-driven customer training on system usage.

• Evaluate and report on the effectiveness of training sessions.

• Act as a subject matter expert in General Imaging Ultrasound and a clinical liaison for sales teams.

• Enhance clinical expertise and foster customer relationships while identifying business opportunities.

• Gain access to competitive accounts and relay market intelligence back to the organization.

• Promote new product functionalities and clinical methodologies.

• Create training plans and strategies that facilitate the integration of new products and address ongoing training requirements.

• Support trade exhibitions and professional conferences through product demonstrations and customer instruction.

• Serve as the primary contact for customer satisfaction issues, escalations, problem resolution, and specialized training requests.

• Build customer relationships, including connections with key opinion leaders, to standardize and enhance protocols.

• Advocate for hybrid training delivery methods.

• Keep pre- and post-training documentation in line with global standards.

• Uphold safety, quality, Quality Management System, and EHS protocols.

⛳️ Requirements

• Associate degree or an equivalent qualification.

• Minimum of 3 years of technical/clinical experience in the General Imaging Ultrasound sector.

• ARDMS certification in Abdomen is required.

• Preference for candidates with Registered Vascular Technologist (RVT), Adult Cardiac, or MSK certification.

• Comprehensive understanding of clinical education training and related process execution.

• Proven ability to convey complex information and adjust messaging according to the audience.

• Familiarity with Healthcare Information Systems, networking, and IT concepts.

• Readiness to travel frequently (75+%, 4–5 days per week, including overnight stays and some weekends) across the US using various modes of transportation.

• Must be legally authorized to work in the United States.

• Willingness to undergo a drug screening, if required.

• Must not require employment visa sponsorship now or at any point in the future.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Paid time off.

• 401(k) plan with options for employee and company contributions.

• Life, disability, and accident insurance.

• Tuition reimbursement.

• Opportunities for professional development.

• Relocation assistance.

• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI).

• Engaging and challenging career opportunities.

• Positive work environment.

• Competitive salary and compensation package.