Clinic Scheduler

This is a fully remote position, open to applicants in Arizona, +21 more states.

📋 Description

• Respond to incoming phone inquiries and handle questions regarding provider scheduling

• Redirect calls to the relevant parties and take as well as distribute messages

• Organize medical appointments by coordinating patients, providers, locations, and payers

• Make and receive calls to patients, providers, and external provider offices while adhering to scheduling procedures and protocols

• Arrange appointments, tests, and procedures utilizing electronic health record scheduling software

• Answer calls in a professional manner and promptly schedule patient appointments

• Accurately gather patient demographics, including address, phone number, and insurance information

• Handle electronic scheduling requests via drop boxes and patient portals

• Distribute faxes and assist in managing necessary requests

• Exemplify Just Culture principles and uphold organizational values

• Ensure compliance with HIPAA regulations

⛳️ Requirements

• A minimum of 2 years of administrative or comparable experience preferred

• Prior experience in a medical office setting preferred

• Familiarity with medical terminology preferred

• Understanding of HIPAA compliance preferred

• Acquaintance with OSHA rules and regulations preferred

• Must maintain HIPAA compliance

• Must reside and work primarily in one of the following states: Arizona, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Kansas, Massachusetts, Maryland, Michigan, North Carolina, New Jersey, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, or Wisconsin

🏝️ Benefits

• Competitive salary

• Paid parental leave (4 weeks)

• Housing assistance programs

• Childcare reimbursement

• Medical insurance coverage

• Dental insurance options

• Vision insurance plans

• Tuition reimbursement

• Student loan repayment assistance

• Reimbursement for specialty certification

• Annual supplemental educational funds

• Up to five weeks of paid time off in the first year, with increases each subsequent year

• 403(b) retirement plan with immediate matching contributions

• Life insurance coverage

• Short- and long-term disability insurance

• Up to $1,000 annual wellbeing reimbursement

• Discounts on recreational activities

• Pet insurance options