Clinic Sales Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Create and oversee a community program for the clinic, incorporating newsletters, referral initiatives, peer highlights, and online engagement efforts.

• Design and facilitate clinic-oriented seminars and educational webinars focused on best practices, effective workflows, and platform updates.

• Produce best-practice playbooks, instructional guides, and self-service resources to assist clinics in maximizing the value of the platform.

• Conduct best-practice sessions to share insights, tips, and platform news.

• Evaluate usage trends, sales behaviors, and platform engagement to pinpoint underperforming clinics and formulate targeted re-engagement strategies.

• Track platform health metrics to identify at-risk accounts before the risk of churn arises.

• Serve as a communication bridge between clinics and the product team, advocating for clinic requirements.

• Utilize AI tools and collaborate with the data team to develop and manage dashboards that monitor clinic health, engagement, and growth metrics.

• Prepare regular business reviews featuring data-driven insights for internal stakeholders.

⛳️ Requirements

• Bachelor's Degree.

• 3–5 years of experience in Community Engagement, Growth Marketing, Customer Success, Account Management, or a client-facing role, preferably in a SaaS or technology setting.

• Proven history of achieving measurable growth outcomes across a broad customer base.

• Proficient with data, including generating reports, identifying trends, and converting insights into actionable strategies.

• Experience in establishing or contributing to community programs, event coordination, or customer education efforts.

• Strong communication skills for seminars, building trust in one-on-one interactions, and composing newsletters.

• Highly organized with the capacity to manage multiple programs and initiatives concurrently.

• Ability to transition between program-level strategies and direct conversations with clinics.

• Talent for translating user feedback and behavioral data into programmatic decisions.

• Familiarity with Salesforce, HubSpot, or other similar CRM tools.

• Experience with customer health scoring or churn prediction frameworks.

• Prior experience in a high-growth startup environment.

• Must be legally authorized to work in the United States.

• Unable to sponsor work visas.

• Successful completion of a background check.

🏝️ Benefits

• 100% remote within the USA.

• Medical, Dental, and Vision Insurance.

• Automatic 401k contribution.

• Employee referral program.

• At-home office setup.

• Bi-annual company retreats.

• Open vacation policy.

• Equity.

• Monthly team events.

• Bonus.