Client Specialist – Non-Profit Business Operations

This is a fully remote position, open to applicants in Alabama, +24 more states.

📋 Description

• Assist a nonprofit client by ensuring the smooth operation of daily activities.

• Oversee insurance renewals and manage associated documentation.

• Complete state and federal registrations and reporting, which includes state Attorney General registration.

• File and uphold property tax exemptions.

• Maintain efficient and effective administrative systems.

• Support audit readiness and the transition to more secure digital recordkeeping practices.

• Develop and manage a comprehensive master administrative calendar.

• Aid in recruiting, onboarding, staff development, and terminations.

• Ensure adherence to employment laws and facilitate required staff training.

• Maintain personnel files and provide oversight for contractor documentation.

• Implement and uphold HR policies, programs, and practices.

• Assist with seasonal staffing for the organization's field crew.

• Oversee all grants and contracts.

• Research, identify, and draft grant proposals.

• Articulate the organizational program's impact in proposals and reports.

• Prepare progress reports for the Board and funding sources.

• Prepare and submit final grant reports.

• Maintain precise application and report records.

• Ensure compliance with grant regulations.

• Collaborate closely with leadership and report progress to the Board of Directors.

⛳️ Requirements

• Proficiency in both spoken and written English (additional languages are a plus).

• Excellent communication and problem-solving skills.

• Self-motivated individual with strong judgment capabilities.

• Highly detail-oriented with exceptional organizational abilities.

• Advanced technical skills: capable of multitasking across various browsers, tabs, and tools.

• Practical experience using AI tools such as Gemini or Claude for drafting, research, and administrative duties.

• Ability to review AI-generated content for accuracy while safeguarding sensitive information.

• Interest in exploring innovative ways AI can enhance workflow efficiency.

• Over 3 years of experience in nonprofit operations, administration, or a comparable role.

• Familiarity with grant writing and grant reporting processes.

• Working knowledge of HR practices and compliance with employment laws.

• Understanding of nonprofit registration, reporting, and tax-exempt requirements.

• Comfortable assessing and improving software tools and workflows.

• Strong organizational skills and attention to detail.

• Clear writing and effective communication abilities.

• Capacity to manage multiple tasks and deadlines independently.

• Reliable home workspace: quiet, distraction-free, and with a closing door.

• Hard-wired Ethernet connection with a minimum of 50 Mbps download and 5 Mbps upload speeds.

• Must reside and work in one of the designated U.S. states.

• Must be physically present in, work from, and be authorized to work in the United States.

• Must be willing to undergo background checks before hiring and after an offer is made.

🏝️ Benefits

• Opportunity for remote work.

• Commitment to equal opportunity employment.

• Opportunity to make a social impact with a responsible employer that is a B Corp, climate-neutral, and a member of 1% for the Planet.